Spend less time debugging, more time building.

Backtrace captures the when, where, and why behind your application errors. Detect errors, understand root cause and impact, and improve time to resolution.

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Trusted By
  • 12sided
  • AppNexus
  • Beeswax
  • Circonus
  • Fastly
  • Limelight
  • MediaMath
  • Message Systems
Root Cause to Resolution in One Platform
  • Streamline Error Management

    Backtrace is the single source of truth that consolidates all your error data and leads you to root cause, to impact analysis, and to resolution — in the shortest path possible.

  • Transform Data Into Action

    Backtrace makes your error data actionable — through features like intelligent deduplication, complete queryability, automated error analysis, and integration into your existing workflow.

  • Catch Errors Before Your Users

    Automatically report errors from all of your software through our extensive application integration libraries. Backtrace is your insurance policy against buggy software.

Features
Take Control of Your Errors

Backtrace jumps into action when your software fails, capturing detailed dumps of failed application state, performing automated analysis on process memory and executable code, and archiving this in a powerful database.

Features
Support Across Systems
Seamless Integration

Streamline the way you handle errors with Backtrace. From detection to triage to resolution, consolidate your error data across languages and platforms, and integrate it into your existing workflow.

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  • Backtrace was able to reduce a highly inconsistent hours-to-days process to minutes.

    - Theo Schlossnagle, CEO of Circonus

  • Where every other debugging tool has failed for our large workloads at Fastly, Backtrace succeeds, quickly providing data that gives us a huge head start.

    - Devon H. O'Dell, Technical Lead at Fastly

  • With Backtrace’s fast and accurate crash analysis, we can quickly identify, analyze, and address critical issues prior to a global release, ensuring our customers continue to have a high-quality experience.

    - Kevin Bowling, Lead Engineer at Limelight Networks

  • Backtrace frees us from worrying about reliably getting detailed failure data, allowing us to focus purely on making our software and core business better.

    - Alec Peterson, Former CTO of Message Systems

  • With Backtrace, we know that we’ll get the whole picture, without leaking confidential data, so we can quickly deploy a fix to a customer.

    - Phil Vachon, CTO of 12Sided Technology
From the blog

A Customer Use Case in Managing Errors

October 27, 2016

Recently, one of our clients, Circonus, posted a blog about a fault they experienced on one of their small but misson-critical components. We were excited to see Backtrace deeply involved in expediting their time to resolution. The experience is a great example why sophisticated software organizations need more than just monitoring and reporting to build a robust error management process. Deep introspection, analysis, automation, and workflow integration are all critical to ensure that systems come back up and stay up with minimal impact. Read More