Brands should focus on content creativity if they want to increase
their sales, according to new research from Yahoo. A study into the attitudes
of Tumblr users towards brand content has revealed that more than two thirds
(68%) of daily users in the UK and Germany are more likely to buy from brands
that share content they like on social media.
The
findings show that the digital generation enjoy and appreciate brand content,
with almost three quarters of respondents (74%) agreeing that brands can
sometimes come up with the most entertaining content. A further 70% said that
the source of content doesn’t matter, as long as it provides value and is
something they want to read or watch.
The
research showed that good online content can in fact be a gateway to better
engagement at multiple levels:
-
Opinion forming – 73% agree that content helps them to form an opinion of the brand
-
Friendship building – 74% agree that brands which create content they like can become like friends on social media
-
Brand loyalty – 73% agree they’re more likely to be loyal to a brand with a strong personality in its content
The
key to creating and sharing this content lies in collaborating with the
creative community, as three in four daily Tumblr users feel closer to a brand
when it uses influencers to reach them. Whether graphic designers,
photographers, writers, videographers, or other content innovators, these
influencers have online audiences who share their passions and tastes.
The
good news is that these creatives are ready to be engaged by brands, as 76% are
open to entering into a commercial partnership with a brand. What’s more, two
thirds consider themselves influential, with 70% specifically using social networks
to provide advice. Brands can benefit from these influencers’ reach, but also
the established voice and authenticity they have within their communities.
Michael
Pennington, EMEA Director for Tumblr, said: “Some of the greatest content comes from brands
collaborating with creatives and we’re incredibly proud that Tumblr is home to
such a huge community of people who are passionate about what they do.”
“We’ve
reached a point where brands are becoming like people and individuals are
becoming brands. This means that content collaborations have to be truly
symbiotic partnerships, and the right fit for both parties. When this happens,
and brands open up their creative assets while creatives bring their unique
voice to them, that’s when we see the most fantastic content.”
To
help brands collaborate better with content creators, Yahoo has developed five
guiding principles to consider when working together:
1.
Understand that consumers love brands – two thirds of daily
Tumblr users like brands that respond and engage with them personally on social
media. They’re already open to brand engagement, so working to create the most
engaging and creative content you can is a winning strategy from the outset.
2.
Choose the right partner – not every content creator will be right for you. Before working
together, make sure you research any creator’s previous work, voice, and visual
aesthetic to ensure they fit with your brand. Remember, both advertisers and
influencers should benefit: Advertisers should help influencers to develop
their brand and grow their audience, while influencers should help brands to
create and promote impactful content. A symbiotic relationship.
3.
Make it a two-way relationship – there’s a balance to be struck in any
relationship. When it comes to brands and creators, communication should be
regular and in both directions. Be transparent with your creators and work with
them, not above them.
4.
Embrace mutual creativity – you must make sure that creators have creative freedom. Yes,
they are creating content for your brand, but in order for it to resonate with
their audience, it needs to be right for them too. You want them to create
their own content with your brand in mind, rather than heavily branded content
that doesn’t fit their usual style. Trust that they know their audience and
what will work for them.
5.
Remember
this is business – while creators will choose brands they want to work with, and
believe in, this is still a business relationship. Offer meaningful perks, such
as brand tools and resources to help elevate their content, and remember that
‘exposure’ is not a valid method of payment.
Methodology:
To
examine and explore the importance of creativity in online content, Yahoo
conducted in-depth qualitative and quantitative research.
This
involved conducting interviews with professional marketers and academic
experts, as well as a selection of Tumblr users in the UK and Germany. These
findings were then supported by a survey of more than 1,500 Tumblr users in the
UK and Germany.