All Systems Operational

About This Site

This is the official status page for Login.gov. Our uptime goal is 99.9% for all of our products and services. You can read more about our program at https://www.login.gov.

Uptime over the past 90 days. View historical uptime.
Login (secure.login.gov) Operational
90 days ago
99.99 % uptime
Today
Brochure site (https://login.gov) Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Customer Support Online Form ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Phone Line ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Mississippi Feb 9, 2024 19:00 - Feb 11, 2024 19:00 EST
Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-02-10 12:00 AM to 2024-02-12 12:00 AM
Eastern 2024-02-09 07:00 PM to 2024-02-11 07:00 PM
Central 2024-02-09 06:00 PM to 2024-02-11 06:00 PM
Mountain 2024-02-09 05:00 PM to 2024-02-11 05:00 PM
Pacific 2024-02-09 04:00 PM to 2024-02-11 04:00 PM
Alaska 2024-02-09 03:00 PM to 2024-02-11 03:00 PM
Hawaii 2024-02-09 02:00 PM to 2024-02-11 02:00 PM

Mississippi state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Posted on Feb 06, 2024 - 12:15 EST
[Planned Maintenance] Login.gov downtime for all services Feb 15, 2024 01:00-04:00 EST
Impact: [High] Services unavailable during entire maintenance window

Maintenance Window
UTC 2024-02-15 06:00 AM to 2024-02-15 09:00 AM
Eastern 2024-02-15 01:00 AM to 2024-02-15 04:00 AM
Central 2024-02-15 12:00 AM to 2024-02-15 03:00 AM
Mountain 2024-02-14 11:00 PM to 2024-02-15 02:00 AM
Pacific 2024-02-14 10:00 PM to 2024-02-15 01:00 AM
Alaska 2024-02-14 09:00 PM to 2024-02-15 12:00 AM
Hawaii 2024-02-14 08:00 PM to 2024-02-14 11:00 PM

Login.gov will be conducting database maintenance during this time. Users will see our maintenance page and all services will be unavailable during this change. We will update this page (status.login.gov) as soon as service has been fully restored.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Posted on Jan 30, 2024 - 15:54 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Maryland Feb 17, 2024 12:00 - Feb 18, 2024 12:00 EST
Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-02-17 05:00 PM to 2024-02-18 05:00 PM
Eastern 2024-02-17 12:00 PM to 2024-02-18 12:00 PM
Central 2024-02-17 11:00 AM to 2024-02-18 11:00 AM
Mountain 2024-02-17 10:00 AM to 2024-02-18 10:00 AM
Pacific 2024-02-17 09:00 AM to 2024-02-18 09:00 AM
Alaska 2024-02-17 08:00 AM to 2024-02-18 08:00 AM
Hawaii 2024-02-17 07:00 AM to 2024-02-18 07:00 AM

Maryland state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Posted on Feb 05, 2024 - 16:51 EST
System Metrics Month Week Day
Throughput
Fetching
Response Time (ms)
Fetching
Error Rate
Fetching
Past Incidents
Feb 9, 2024

No incidents reported today.

Feb 8, 2024

No incidents reported.

Feb 7, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Florida
Completed - The scheduled maintenance has been completed.
Feb 7, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 19:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-02-08 12:00 AM to 2024-02-08 01:00 AM
Eastern 2024-02-07 07:00 PM to 2024-02-07 08:00 PM
Central 2024-02-07 06:00 PM to 2024-02-07 07:00 PM
Mountain 2024-02-07 05:00 PM to 2024-02-07 06:00 PM
Pacific 2024-02-07 04:00 PM to 2024-02-07 05:00 PM
Alaska 2024-02-07 03:00 PM to 2024-02-07 04:00 PM
Hawaii 2024-02-07 02:00 PM to 2024-02-07 03:00 PM

Florida state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Feb 7, 16:44 EST
Login.gov identity verification services are unavailable for residents of Michigan
Resolved - This incident has been resolved.
Feb 7, 14:10 EST
Update - Our vendor is back online as of 2:05pm Eastern
Feb 7, 14:09 EST
Investigating - Michigan state driver's license information is unavailable. Users who experience a problem with identity verification are asked to try again after service has been restored.

All other Login.gov functionality continues to operate normally.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Feb 7, 13:14 EST
Feb 6, 2024
[Planned Maintenance] Login.gov identity verification services
Completed - The scheduled maintenance has been completed.
Feb 6, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 21:00 EST
Scheduled - Impact Impact Low - Downstream provider maintenance without planned downtime

Maintenance Window
UTC 2024-02-07 02:00 AM to 2024-01-10 04:00 AM
Eastern 2024-02-06 09:00 PM to 2024-02-06 11:00 PM
Central 2024-02-06 08:00 PM to 2024-02-06 10:00 PM
Mountain 2024-02-06 07:00 PM to 2024-02-06 09:00 PM
Pacific 2024-02-06 06:00 PM to 2024-02-06 08:00 PM
Alaska 2024-02-06 05:00 PM to 2024-02-06 07:00 PM
Hawaii 2024-02-06 04:00 PM to 2024-02-06 06:00 PM

One of the services Login.gov uses to verify users' identities will be undergoing maintenance. The provider does not anticipate downtime. Login.gov is sharing this notice due to the increased chance of service interruption during this period. In the unlikely event of an outage, users performing identity verification may need to return later to complete the identity verification process.

Sign-in (authentication) for existing users and sign-up for non-verified users will continue functioning during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Jan 30, 13:31 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of South Carolina
Completed - The scheduled maintenance has been completed.
Feb 6, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 18:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-02-06 11:00 PM to 2024-02-07 03:00 AM
Eastern 2024-02-06 06:00 PM to 2024-02-06 10:00 PM
Central 2024-02-06 05:00 PM to 2024-02-06 09:00 PM
Mountain 2024-02-06 04:00 PM to 2024-02-06 08:00 PM
Pacific 2024-02-06 03:00 PM to 2024-02-06 07:00 PM
Alaska 2024-02-06 02:00 PM to 2024-02-06 06:00 PM
Hawaii 2024-02-06 01:00 PM to 2024-02-06 05:00 PM

South Carolina state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Feb 2, 17:13 EST
Feb 5, 2024

No incidents reported.

Feb 4, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Nevada
Completed - The scheduled maintenance has been completed.
Feb 4, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 13:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-02-04 06:00 PM to 2024-02-04 08:00 PM
Eastern 2024-02-04 01:00 PM to 2024-02-04 03:00 PM
Central 2024-02-04 12:00 PM to 2024-02-04 02:00 PM
Mountain 2024-02-04 11:00 AM to 2024-02-04 01:00 PM
Pacific 2024-02-04 10:00 AM to 2024-02-04 12:00 PM
Alaska 2024-02-04 09:00 AM to 2024-02-04 11:00 AM
Hawaii 2024-02-04 08:00 AM to 2024-02-04 10:00 AM

Nevada state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Feb 2, 11:12 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Arkansas
Completed - The scheduled maintenance has been completed.
Feb 4, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 07:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-02-04 12:00 PM to 2024-02-04 05:00 PM
Eastern 2024-02-04 07:00 AM to 2024-02-04 12:00 PM
Central 2024-02-04 06:00 AM to 2024-02-04 11:00 AM
Mountain 2024-02-04 05:00 AM to 2024-02-04 10:00 AM
Pacific 2024-02-04 04:00 AM to 2024-02-04 09:00 AM
Alaska 2024-02-04 03:00 AM to 2024-02-04 08:00 AM
Hawaii 2024-02-04 02:00 AM to 2024-02-04 07:00 AM

Arkansas state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Feb 1, 11:20 EST
Feb 3, 2024

No incidents reported.

Feb 2, 2024

No incidents reported.

Feb 1, 2024

No incidents reported.

Jan 31, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Idaho
Completed - The scheduled maintenance has been completed.
Jan 31, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 21:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2023-02-01 02:00 AM to 2023-02-01 04:00 AM
Eastern 2023-01-31 09:00 PM to 2023-01-31 11:00 PM
Central 2023-01-31 08:00 PM to 2023-01-31 10:00 PM
Mountain 2023-01-31 07:00 PM to 2023-01-31 09:00 PM
Pacific 2023-01-31 06:00 PM to 2023-01-31 08:00 PM
Alaska 2023-01-31 05:00 PM to 2023-01-31 07:00 PM
Hawaii 2023-01-31 04:00 PM to 2023-01-31 06:00 PM

Idaho state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Jan 31, 18:16 EST
Intermittent errors/issues for In-Person Proofing
Resolved - No additional errors or issues have been reported since the last update. We are thus declaring this incident resolved.
Jan 31, 12:49 EST
Monitoring - We have deployed a fix for the identified issue, and are seeing decreased rates of errors for all in-person proofing users.

We will continue to monitor the in-person proofing service, and other Login.gov components, while the fix continues to propagate, and will provide additional information/updates as they become available.
Jan 31, 11:56 EST
Identified - Some users may encounter issues accessing in-person proofing. We have identified a fix and are working to implement it as soon as possible.

All other services are functioning normally at this time. We will provide an update as soon as more information is available.
Jan 31, 11:08 EST
Intermittent sign-in errors and degraded performance
Resolved - We have had no additional reports of errors, slow performance, or other sign-in issues with Login.gov since our last update, and are thus declaring the incident resolved.
Jan 31, 11:41 EST
Monitoring - We have deployed an update to the Login.gov web application which appears to have corrected the error.

We will continue to monitor our metrics and performance, and will provide additional updates as they become available.
Jan 31, 10:43 EST
Investigating - Some users may experience errors and/or slow performance when signing in to Login.gov.

We are investigating the cause at this time and will provide more information when it is available.

Due to the nature of the error, we recommend using a personal mobile device to sign in to Login.gov, as said error has not been encountered/identified to be affecting mobile sign-ins.
Jan 31, 10:12 EST
Jan 30, 2024
Partial outage for Identity Verification
Resolved - This incident has been resolved.
Jan 30, 08:32 EST
Investigating - Impact Low - Downstream provider service interruption for a subset of identity verification users


Arizona state driver's license information is experiencing a service interruption. Users who experience a problem with identity verification are asked to try again once the issue has been resolved.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Jan 29, 17:04 EST
Jan 29, 2024
Login.gov Customer Support Online Form Unavailable
Completed - The scheduled maintenance has been completed.
Jan 29, 23:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 23:00 EST
Scheduled - The Login.gov Contact Center will be undergoing planned maintenance. Login.gov users will not be able to submit help desk tickets using the online form. The Login.gov Customer Support phone line is available at 1-844-875-6446.

UTC: 2024-01-30 03:00 AM to 2024-01-30 03:30 AM

Eastern: 2024-01-29 11:00 PM to 2024-01-29 11:30 PM
Central: 2024-01-29 10:00 PM to 2024-01-29 10:30 PM
Mountain: 2024-01-29 09:00 PM to 2024-01-29 09:30 PM
Pacific: 2024-01-29 08:00 PM to 2024-01-29 08:30 PM
Alaska: 2024-01-29 07:00 PM to 2024-01-29 07:30 PM
Hawaii: 2024-01-29 06:00 PM to 2024-01-29 06:30 PM

Login.gov will continue to function normally during this window.
Jan 26, 09:20 EST
Jan 28, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Georgia
Completed - The scheduled maintenance has been completed.
Jan 28, 13:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 06:30 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-01-28 11:30 AM to 2024-01-28 06:30 PM
Eastern 2024-01-28 06:30 AM to 2024-01-28 01:30 PM
Central 2024-01-28 05:30 AM to 2024-01-28 12:30 PM
Mountain 2024-01-28 04:30 AM to 2024-01-28 11:30 AM
Pacific 2024-01-28 03:30 AM to 2024-01-28 10:30 AM
Alaska 2024-01-28 02:30 AM to 2024-01-28 09:30 AM
Hawaii 2024-01-28 01:30 AM to 2024-01-28 08:30 AM

Georgia state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Jan 25, 12:09 EST
Jan 27, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Hawaii
Completed - The scheduled maintenance has been completed.
Jan 27, 19:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 11:01 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-01-27 04:00 PM to 2024-01-28 12:00 AM
Eastern 2024-01-27 11:00 AM to 2024-01-27 07:00 PM
Central 2024-01-27 10:00 AM to 2024-01-27 06:00 PM
Mountain 2024-01-27 09:00 AM to 2024-01-27 05:00 PM
Pacific 2024-01-27 08:00 AM to 2024-01-27 04:00 PM
Alaska 2024-01-27 07:00 AM to 2024-01-27 03:00 PM
Hawaii 2024-01-27 06:00 AM to 2024-01-27 02:00 PM

Hawaii state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Jan 25, 12:08 EST
Jan 26, 2024

No incidents reported.

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