B&N Help Center

Shipping & Returns

Frequently Asked Questions

  1. Free Shipping Requirements All BN.com orders for eligible items totaling $25 or more qualify for Free Standard Shipping within the continental U.S. How do I qualify for Free Standard Shipping on BN.com orders?  ...
  2. Shipping Cost for International Bulk Orders International Shipping charges (outside of the contiguous United States) for bulk orders are based on weight and destination.  If you are interested in shipping internationally, please...
  3. Delivery Expectations and Shipping Rates We do our best to estimate delivery dates for your purchase. The estimated date of delivery of your BN.com order and the cost of shipping depends on which Delivery Speed you select during...
  4. About Order Status Emails When you complete your order on BN.com, we update you on the status of your order by email. These emails include, but are not limited to:    •  Confirmation that your order was...
  5. Shipping Items with Different Expected Delivery Times If your Shopping Bag contains items with different expected delivery times, you will have the opportunity to choose your delivery preference from the two options below...
  6. Bulk Order Fees Depending on the type of order, the order due date and any special circumstances, shipping and handling fees may or may not apply. For assistance with determining these costs, you may contact your...
  7. United States Protectorate Shipping Destinations Barnes & Noble United States Protectorate shipping destinations include: · American Samoa · Guam · Northern Mariana Islands · Marshall Islands · Federated States of Micronesia · Palau · Puerto...
  8. Ship Bulk Orders to Multiple addresses Bulk Orders can be shipped to multiple addresses.  Once a local store representative contacts you, they will assist you in confirming shipping locations and instructions as well as any...
  9. Shipping Gift Cards Shipping options for Gift Cards:    •  Standard Delivery via U.S. Postal Service (USPS) ($0.95 per order)    •  Express Delivery via United Parcel Service (UPS) ($7.95...
  10. Magazine Shipping and Delivery Publishers need time to process a new printed magazine subscription. Please allow 6 to 10 weeks from the date of your order for your first issue to arrive by mail. For any questions concerning your...
  11. Can the Free Shipping program be changed or discontinued? Barnes & Noble.com may change or discontinue Free Shipping at any time in its sole discretion.   However, you would still receive Free Shipping for any eligible purchases made...