WordPress has the BEST customer service I have EVER come across and you definitely made me very happy!🙂

I love to blog at WordPress and thank you for making the blogging world so wonderful!

— Joyeeta M.

I continue to be blown away by your awesome product and service. You guys rock!

— David G.

After this great customer service I am very impressed and will definitely continue to use and promote WordPress to others.

— Lauren C.

What was especially kind is that Bryan V. saw or intuited how close I was to getting it. Rather than explaining it to me — because explanations of that sort often leave me more puzzled — Bryan V. leapt in and generously fixed what I didn't understand. That's worth its weight in chocolate or other desirable substances!

— Michael S.

I’m writing to praise WordPress.com support team member Jen H. for her invaluable help with the recent guided transition of my website from WordPress.com to a self-hosted WordPress.org entity. Jen was always courteous and quick to respond to my questions and concerns, and her responses were always informative and helpful. She deserves to be commended for her role in what was to a relative WordPress.org newcomer like me, a daunting prospect, and I can overstate neither my gratitude nor her skill at answering multi-part questions and guiding me toward solutions. She always communicated with me at my level of understanding, and at a pace that allowed me to follow her words without ever feeling overwhelmed by the amount of information I was receiving. She alleviated all my concerns and when possible, simply took care of certain changes herself, revealing her knack for anticipating customer needs that the customer isn’t even aware of yet.

— Anthony B.

I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!

I can't say it enough: Thank you, thank you, thank you!

— Kimberly

When I first thought about creating a blog I had significant doubts that I could do it. I don't even know how to use a mobile phone. But I've managed to create four blogs and my confidence has zoomed. WordPress has been such a joy to use.

— Mark A.

The best part of WordPress is you and your advisors who have helped this 75 year old create an exciting blog. I could not have done it without you guys who have always been patient and supportive.

— Stanley J

As a recovering web professional, I love WordPress and find more and more that WordPress is the BEST solution for almost everyone who needs a website.

— Clint S.

I also like the thought that you are our Happiness Gardener. We plant thoughts — nourish thoughts — watch them blossom and produce fruit — and get to rest after the harvest to enjoy it all.

That work takes care and expertise as we seek to produce what is pleasant, downright good, beneficial, and beautiful.

Thank you and all of WordPress for all that you do. Here's wishing you a great day!

— Margaret

You have provided phenomenal customer service. You provided prompt, accurate and easy to follow directions to help me resolve my issues.

— Ayanna N.

I couldn't have expected to have a more professional blogging home.

— Brad J.

YOU GUYS ARE GOOD! In recent months you have made several improvements that make our WordPress experience more enjoyable. The latest is the cleaner layout of the "Subscription Management" page. You are like Keebler elves sitting in the tree thinking, "How can we make a better cookie?"

— John R.

I'm just sitting here thinking about how much I like blogging, and how much I love WordPress. You guys are great. The year end stats were fab. You make me all happy and warm and fuzzy. Usually computer stuff makes me crazy, but, even though I'm still learning, WordPress has been remarkably fun!

— Lynne W.

I'm so impressed with the online support. I always get helpful answers to my questions within 24 hours. Your program is wonderful, and the support makes it even more so! Love it!

— Barbara

Thank you for getting back to me so promptly, and so politely, for that matter.

— Edward B.

You literally are the best IT Support team in the world. Nobody even comes close to you!! I want to bake y'all a cake!!

— Nabeki G.

I'm so so impressed with how quickly I got an answer from support. I was expecting to wait days. Literally within minutes I had an answer. From a free service no less. Wonderful response time and customer service.

— Chantelle G

The get started link is great so far, a lot of my questions that were overwhelming me answered. Am very impressed so far-looking forward to experiencing more of what WordPress has to offer🙂

— Louvelle M.

I spent hours trying to figure out how to get started with my first blog, and actually spent hours putting it off because I was intimidated. All of a sudden one day Velda from support showed up in a live chat, and in less than an hour I was cruisin on my site with at least enough confidence to move onto the next level.. many thanks !!!!

— Tom C

You've revolutionized how I do WordPress!

— I. Woo

I wish you could be my teacher in person. However, the information you gave me is useful and I will continue learning as I go and send my questions to you if I'm struggling. It's great knowing you're out there.

— Suellen S.

WordPress has great customer service, be sure to quote me on that.

— Samuel A.

Thanks for making it so easy to use WordPress.com for my blogs. I love
blogging and I spend a lot of time on my blogs which have helped me to get
professional and personal opportunities that I wouldn’t have otherwise had.
Your happiness engineers are great at answering questions promptly and
completely. Keep up the good work!

— Shelly N.

Thank you SO MUCH for making it easy to size images by offering a few already set size options and leaving a custom option just in case. You have shaved off so much time for me!!

— Morgan M.

Thanks for your excellent customer support; Happiness Engineers are
deserving of their name!

— Adam O.

You are all such wonderful helpers! Thanks a bunch, I really appreciate your fast customer service!🙂

— Veronica K.

Just wanted to thank you all at WordPress. I have now been blogging for around 5 months and enjoying it very much.

I can't believe that more people are not using you — the quality of your work is of the highest level.

Friends and family are amazed at my new found "computer expert" knowledge. I just tell them that it is so easy with WordPress. Keep up the good work and thanks once again.

— Clive H.

I have never ever gotten quicker, smarter, more generous, more diligent help from ANYONE online.

— Michael S.

I just wanted to send a note to all the WordPress staff to say THANK YOU! I am a total newbie at blogging, but WordPress is so easy to use that it's made things a breeze for me to start up my blog and to keep at it. You folks all ROCK!! Thank you so much for your work on WordPress! Happy Monday!
Oh also, the customizable features are AWESOME!

— Dodie G

Thanks to all you WordPress folk who make the magic happen! Your hard work is not taken for granted. I don't know how you all do what you do and I have no idea how it is all done for free!

— Nigel B.

Thank you for your quick and helpful responses over the years.

— Juda S.

I am a techno-idiot and have managed to set up 4 site/blogs, trained a group to take over one of them and actively administrate the remaining 3. And the reason I can is that it is so intuitive and so well-supported by folks like yourself. Thanks for being there!

— Anita S.

Thanks for the prompt response! I see why WordPress is so well-regarded now.

— Emil R.

Thanks WordPress team for being there to help me whenever I need it. Thanks to you, my months of blogging have been enjoyable AND profitable.

— Eva J

WordPress has the one of the best support crews I have come across, all very friendly and efficient. It was seamless, and the communication was second to none, very straightforward and accurate yet very friendly and light hearted, not formal and corporate at all, much prefer that vibe!🙂 Thanks again to Nicole and Asher for chipping in and for the team as a whole to create this well oiled friendly machine!

— Lewis S.

Your staff has been great in answering my questions. I love the sense of community from the support forums.

— Sergio O.

I really appreciate the prompt response. Keep up the amazing work, the word is truly mightier…

— Jennifer G.

You were highly recommended on a forum I studied before starting a blog, and they were right! Compared to some other unnamed websites, you are incredibly user friendly. On the rare times I couldn’t find the answer on your support pages, the forums had them!

— Cheri

Everyone has been so good to me at WP–very patient, considerate, attentive. Recently I had a personal crisis, and wanted to cancel the blog I'd purchased the domain/registered–and the guys were really nice about it. Then, almost immediately, I was ready to start over again–got a new blog, and wanted the domain name, etc. Rachel was the Star support person, after that–as I tried the Custom upgrade, and I'm too much of a dweeb to understand CSS. So I cancelled that and she asked if there was something she could do to help. I took her up on the offer, said I just wanted my colored text back–and she told me it was there, so helpful, kind and friendly! As I told her, I will always be a WP person–once I find something I like, I'm true-blue. Thanks for the Outstanding Customer Service–I appreciate you so much.

— Jael S.

I started my blog in Jan 2009, in March 2012, a publisher approached me for writing a book on one of the subjects that I have been blogging. Never dreamed of publishing a book and it is pretty cool to enter my name on Amazon.com and here is my book. Never underestimate the power of blogging. Fun is just getting started.

— Joe K.

Thanks very much for the quick response. I'm thrilled with the speed at which you guys are able to help. Job well done, buddy.

— Graeme C.

I wanted to let you know how much I appreciate your help. Without your help I would not be able to solve this problem, attract more customers to my blog and therefore website, or generally do a lot.

— Amy R.

Thank you, so much for your help. Excellent support, all the way around; efficient, courteous, and and insightful, got another loyal customer here.

— Tyler C.

All thanks go to WordPress.com. They provide an excellent service for my blog. The best thing about it all is that they do it for free!

— Tom

Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.

— Gail M.

Boy you folks are quick! I am really enjoying working with WordPress. WordPress makes it simple, and it's a pleasure. I'm having so much fun!

— Catherine

I am blown away by your virtually instant response and resolution above and beyond my expectations.

— Lawrence C.

You guys at WordPress are great! Keep up the good work, I tell all my friends about you.

— Zoraida M.

I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.

— Sunil N.

I was impressed at how fast a real human being contacted me and got down to fixing the problem. I rarely get such great help after filling out an online support from, and knowing that the problem I faced was in good hands brought me peace of mind through the whole process.

— Oscar G.

This morning, as I checked my blog, I realized just how thankful I am for WordPress.com! Not only is the site phenomenal and incredibly user-friendly, the support and forum help is fantastic.

I'm extremely proud of my blog and the long hours I've put into it, but there is absolutely no way it would be as good without WordPress behind it.

— Christopher B

Thank you so very much for your help🙂 You fixed it exactly how I wanted it to look! Much appreciated, and thanks again for the extremely prompt service!!

— Liesl S.

Thank you so much. You are the BEST techy-guy I've ever worked with and because I am technologically-challenged, I've worked with many! If anything comes up I will be sure to contact you.

— Karen T.

Yay! Fixed! Thanks for sticking with this. Can I send you some kind of award? I can't remember the last time I got such an attentive response from a web service.

— Michael V.

I love you guys for making the most efficient, user-friendly, rapidly evolving blogging platform out there.

— Sachin K.

You are utterly and completely and totally AWESOME! Thank you so much. Your advice and demonstration were very very very very helpful!

— Loren F.

Thank you so much for your kind help. This is the first pleasant tech support experience I have ever had with a blog service and I am so grateful.

— Melina W.

So you guys are pretty much RAD….I've never gotten a personalized reply
from the INTERNET MACHINE that fast. Kudos WordPress.

— Trevor P.

Having this blog over the past two weeks, since my accident, has made a huge difference to my world. Being able to be in touch with people is priceless, but not having to tell loads of lovely people the same thing every has been amazingly valuable in allowing me to get some peace too! I can't believe it's free.

— C.