ABN AMRO uses Backbase as their enterprise standard for both employee and customer facing apps. Facilitating the needs of over 6 million digital banking customers on any device and channel.
General Electrics is using Backbase CXP in their fast growing aviation division to provide their customers with a 'My Portal', a full-scale after-sales and commerce platform that aggregates 40+ applications with no extra coding required.
Barclays's subsidiary ABSA, the largest retail bank in South Africa, is using Backbase DBP to transform 20+ different back-end systems into one easy to use internet banking and self-service portal, facilitating ABSA's 12 million customers.
ING Bank is optimizing their online portal and self-service channel by using Backbase for all their online forms, simulation tools, and calculators. Providing full control to their digital marketing team, who can now run seamless cross- and up-sell campaigns.

Backbase Customer Experience Platform

Backbase Customer Experience Platform (CXP) helps you create rich, interactive web portals and mobile applications. Allowing you to create, and manage deeply relevant customer experiences on any device. Delighting your customers and driving measurable business results.

Backbase CXP comes with a complete set of integrated customer experience management functions, including: integrated content management, what-you-see-is-what-you-get editing, intelligent forms-based dialogs, secure application integration, cross device delivery, smart targeting, digital marketing tools, and integrated analytics.

At the same time, Backbase CXP offers robust enterprise security and application integration technology that helps you integrate your existing systems and applications with ease, enabling you to leverage your previous IT investments.

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Backbase Digital Banking Platform

Next to Backbase CXP, we’ve created Backbase DBP, our digital banking platform, optimized for retail banking, commercial banking and wealth management scenarios. Backbase DBP includes the omni-channel and customer experience power provided by Backbase CXP, enriched with out-of-the-box Digital Banking Apps (from account opening, to transactions, money movement, and so on) and our Digital Banking Services, making it possible to use Backbase DBP as a digital banking solution on top of any core or back-end system.

Partnership with Yodlee through the Open Banking Marketplace

OCTOBER 25, 2016News
We’re proud to announce that we partnered with Envestnet | Yodlee (NYSE: ENV), a leading data aggregation and data analytics platform powering dynamic, cloud-based innovation for digital financial services through our Open Banking Marketplace. We extend tour existing relationship with this collaboration through the Open Banking Marketplace, and Backbase is now providing its customers with integrations to the data aggregation platform of Envestnet | Yodlee. The Open Banking Marketplace is a Backbase initiative that offers clients the option of selecting...
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Backbase and Mitek establish a partnership through the Open Banking Marketplace

OCTOBER 11, 2016News
We’re proud to announce that we partnered with Mitek (MITK), a global leader in mobile capture and identity verification software solutions through our Open Banking Marketplace. Mitek and Backbase collaborate through the Open Banking Marketplace, so customers on the Backbase Platform can easily add Mitek’s data OCR and document verification capabilities to their digital banking experience. AmBank, one of Malaysia’s premier financial services providers, serving more than six million individual and corporate customers, is among the first to deploy digital...
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Another successful SIBOS for Backbase

OCTOBER 04, 2016News
We are very excited to be back from Geneva, where we have attended SIBOS 2016. Four intense days of workshops, conference and open theatre tracks as well as meetings with our customer and prospects. Our speaking slot on Day 1 featured Jouk Pleiter, Backbase’s CEO and Co-Founder, talking about “The Digital Transformation in Commercial Banking”. The open theatre proved to be too small for the attending audience  – this serves as a confirmation that omni-channel is a topic more and more important...
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We won Best of Show at Finovate Fall 2016

SEPTEMBER 12, 2016Customer Experience
Our 60 Second Onboarding demo has been awarded Best of Show at Finovate Fall in New York on 8-9 September. The 60-Second Onboarding leverages the latest modern mobile technology for simplified Know Your Customer (KYC) and seamless data-gathering technologies such as Optical Character Recognition (OCR) for scanning passports or credit cards combined with facial recognition. Powered by the Backbase Platform, the new solution will introduce true omni-channel onboarding across mobile, tablet and desktop. Banks will now be able to leverage these generic patterns...
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Jim Marous on the digital customer journey

SEPTEMBER 08, 2016Webinars
Our upcoming webinar will feature a special guest: Jim Marous. Jim Marous is an internationally recognized financial industry strategist, speaker, author and the publisher of both the Retail Banking Strategies section of The Financial Brand and the Digital Banking Report. He works with financial institutions worldwide on using customer insight and data to drive results. This includes developing innovative, multichannel solutions for acquisition, engagement, expanding share of wallet and retention. He has helped to successfully launch new products and services as...
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