Category: Account

Team member access is included with every status page. Each team member account has permissions based on their role. Roles: Owner – Full control with billing access Admin – Everything except modify payment method Limited – Limited access to make status updates and manage incidents/maintenances   Each team member is given Admin permissions by default. Simply toggle the Admin switch […]

Our servers do not store your payment information. All transactions are handled by Stripe. Credit Cards: Sign in to the Dashboard Select the Account menu Click the Update Payment Method button   Purchase Orders / Alternative Payment Methods Contact our billing team at [email protected] with any questions involving purchase orders or alternative payment methods

Status page ownership may be transferred to a different Status.io account. Pre-Transfer Requirements Status page must have an active subscription New owner must be an existing team member New owner must have a valid payment method on file Transfer Process Sign in as the page owner and navigate to the Team view Choose the new […]

We provide sponsorships for select open source projects. Requirements to apply: The project is licensed under an approved license from the Open Source Initiative. Full source code for the project is available for download to the public. You do not have commercial products related to the open source project. Email [email protected] to begin the application.

Overview Each user account may manage more than one status page. Status pages are 100% autonomous and have separate billing subscriptions. What does this mean? Status pages are 100% independent of each other You can create any number of status pages You can join more than one team Your API credentials can access every status […]

All past invoices are viewable while logged in to your account. You may also choose to have invoices automatically emailed to you for every transaction. Sign in to the Dashboard Select the Billing tab Scroll to the bottom and click any date to view the full invoice (Optional) Click Download PDF to save a PDF copy of the […]