An increasing number of organizations today are switching from locally installed CRM solutions to the cloud to leverage scale, saving money and improving the security and accessibility of their data. This isn’t very different from how clients use commercial banks to leverage the benefits of scale. Commercial banks accept deposits on behalf of clients, and in exchange, provide services ranging from security, to convenience and access. For any single person to build the same range of services and sercurity for themselves would cost a fortune, however banks are able to leverage a large volume of clients to provide extremely high quality leverageable services to each depositor at little or no cost per client. Similarly, Vtiger CRM Cloud Editions cost a relatively small per-user fee for access to continuously improving, ultra-fast, ultra-secure software with 99.9% uptime, 24/5 support, and a number of other perks – services that would be unaffordable to virtually any single organization.
Highly Secure
Against Physical Attack
All customer data is stored in secure data warehouses, with around-the-clock security to protect against physical attack.
Against Corruption & Loss
In case of hardware failures, redundant copies of customer data are stored on-site for rapid recovery.
Against Intrusion & Interception
All data is transferred with 128-bit encryption to ensure safety against snooping, with an operations team monitoring network activity and data access for threats.
For more information, visit our document on Vtiger CRM Cloud Editions Security and Service Availability
Always Available
Uninterrupted access to the data that drives your business is an absolute must in today’s fast paced world, whether from across the office at another computer, or around the world from a mobile device. That’s why Vtiger is accessible from the most popular browsers and mobile devices, with dedicated teams working around the clock to ensure that systems are always online, with 24/5 support to ensure that your data is just a few clicks away.
24/5 Support
Without help, matching your business functions and processes to a CRM, and getting it all set up, can be a harrowing ordeal. Leave it to our CRM experts, available 24 hours a day, 5 days a week, to help you get the most out of the system. If you ever encounter a problem, technical or otherwise, we’re here to help! Our response and resolution times are typically under
Zero Maintenance, Better Performance
There are a lot of moving parts in a CRM solution, from the software itself, to the system it’s hosted on, to the hardware it all runs on, to the internet connection and pipeline that delivers the solution. Cloud software does away with the need to own and maintain any of this. With a Vtiger CRM Cloud editions, experience:
- Fast page load times – 0.5 to 3 seconds
- High availability – 99.9% availability
- Always up to date – new features and fixes every 2 weeks
- No infrastructure or maintenance
Additional Features
- Simpler administration screens & record views
- Advanced reporting
- Custom charts and drill-down charts
- Kanban view of sales opportunities
- Advanced customer portal
- Create and update records via email
- Make, receive, and log phone calls
- Search all records
- Sidebar for Gmail (Chrome)
- Integrate with Twitter
- Build custom modules
- Integrate with Office 365
- Integrate with Quickbooks & Xero
- Request & process payments with Paypal & Authorize.net
- Launch email marketing campaigns
- Print templates
- Integrate with Magento
- Masquerade user
- For more information, please visit our document on Vtiger CRM Cloud Editions Security and Service Availability
Low Cost
Because we can spread the cost of administration, backups, support, and 24/7 monitoring over thousands of customers, we are able to offer our service at a lower fee. In comparison, downloading the open source edition requires IT resources to manage your installation and to ensure the safety of your data
