The Works

Consumers lead busier lives than ever—and for retailers, offering customers the flexibility to shop on their own terms can be a powerful differentiator. To drive continued growth in its home delivery and click-and-collect services, value retailer The Works is shaping finely targeted marketing campaigns with IBM® Watson® Campaign Automation.

ActivTrades

Financial markets move fast, so the profitability of trades can depend on split-second decisions. To help ensure clients can access the latest pricing and execute trades rapidly and accurately, online broker ActivTrades migrated its primary trading platforms from on-premises infrastructure to IBM® Cloud™ for VMware solutions. Moving to the cloud also boosts scalability and cuts both costs and time-to-market.

Blinking

Even for online transactions, many financial institutions continue to demand in-branch presentation of ID documents. Identity specialist Blinking has created fully online ID verification, using IBM® Cloud™ Private and IBM Blockchain, eliminating tedious waiting in line and enabling validated web and mobile transactions for all.

Spectral MD

Diagnosing the severity of burns is difficult; even the most experienced doctors frequently make errors. Harnessing the power of GPUs on IBM® Cloud™ bare metal servers, Spectral MD increased the speed of its DeepView Wound Imaging System, enabling more accurate diagnoses that drive better outcomes for patients and lower costs for healthcare providers.

CTE

CTE sells, rents and services construction and industrial machinery, and its Carolina CAT unit focuses on Caterpillar products. To enhance customer loyalty, CTE wanted to offer value-add services. With IBM® Services, CTE deployed SAP S/4HANA®, building a unified view of performance and enabling detailed analytics.

Abu Dhabi Islamic Bank

How many unread emails do you delete every day? Abu Dhabi Islamic Bank knows that grabbing a customer’s attention demands relevant, compelling content. To deliver personal outreach at scale, the bank uses IBM® Watson® Campaign Automation: helping it drive conversion and attract 20 percent of new business through the digital channel.

Banco Popular

Banco Popular deployed the IBM® Robotic Process Automation with Automation Anywhere solution to automate repetitive, manual tasks and processes. The solution runs in the cloud, allowing Banco Popular to quickly scale it as needed.

Eurobits Technologies

Under pressure from regulators, the banking industry is opening up to allow new competitors to handle payments and account aggregation. For Eurobits – which helps banks give trusted third-parties access to account information – this change represents a significant growth opportunity. To preserve its first-mover advantage, Eurobits migrated to IBM® Cloud™, gaining the flexibility, scale and resilience it needed to serve a rapidly growing client base.

AKSigorta

Working with IBM Business Partner Bilgi Birikim Sistemleri Ltd. Sti. (BBS), AKSigorta replaced its existing content management system (CMS) with the IBM® FileNet® platform. As a result, the company improved its CMS performance and can now deliver more innovative services to its customers faster.

Forum Engineering

For recruiters in high-skill industries, word-of-mouth can be one of the most effective ways to build a strong bench of freelance talent. To attract more candidates to sign up for its engineering job opportunities, Forum Engineering uses personalized campaigns to inspire existing candidates to recommend its recruitment services to their peers.

HelloWorld, A Merkle Company

HelloWorld’s promotions and loyalty programs require delivery of tailored emails to millions of participants at the same time. To create the capacity for continued growth, HelloWorld has embraced IBM® Watson Campaign Automation—which offers the availability, scalability and performance to take on new clients and to continue breaking records for existing ones.

Aryzta

Consumer habits are changing, with people paying greater attention to the ingredients in the food they buy. To provide supermarkets and restaurants with detailed ingredients sourcing information, Aryzta worked with Freudenberg IT (FIT) and IBM to deploy SAP HANA® on IBM® Power Systems™ in a private cloud, for rapid data analytics.

SimplyWell, Inc.

SimplyWell provides engaging experiences that inspire members to improve their health and empower employers to create cultures of well-being. To encourage participants to download the mobile app and stay engaged in the wellness program, SimplyWell is preparing to launch personalized communication campaigns using IBM® Watson Campaign Automation.

Freedom Powersports

To build robust business cases for future acquisitions, Freedom Powersports wanted to gain a deeper understanding of profitability across its retail store portfolio. Working with IBM® Services, Freedom Powersports deployed Oracle Enterprise Performance Management Cloud—delivering fast, granular analysis of financial performance across the business.

DSK Bank

When a customer applies for a credit product, DSK Bank must be able to respond instantly. Automated credit risk assessment is vital to protect against credit loss while serving genuine customers quickly and efficiently. Today, predictive analytics solutions from IBM are helping the bank design, test and deploy sophisticated credit risk models faster than ever before.

Hana Financial Group

By engaging IBM® Services – Technology Support to provide comprehensive support services for its multi-vendor environment, Hana Financial Group has simplified its billing processes, increased efficiency and freed staff for more strategic initiatives.

Banco do Brasil

For Banco do Brasil, risk management is more than just a compliance issue: it is fundamental to governance and decision-making at all levels of the organization. With major regulatory changes on the horizon, Banco do Brasil decided to extend its use of IBM® Financial Risk solutions to prepare for the challenges ahead.

King Saud Bin Abdulaziz University For Health Sciences

Recognizing that its approach to asset management wasn’t making the grade, KSAU-HS engaged IBM Business Partner eSolutions Maximo to deploy an advanced asset management platform based on IBM® Maximo® software, gaining double-digit cost and process efficiencies across its maintenance operations.

Techwave

Managed services provider Techwave saw that legacy processes and systems often prevented enterprises from reaching their digital transformation objectives. By migrating clients’ infrastructures to IBM® Cloud™ bare metal servers, Techwave equips them with the agility, performance and scalability they need to evolve their businesses.

Abu Dhabi National Oil Company (ADNOC)

Analysis of rocks acquired from deep in the earth helps oil and gas companies optimize field development plans, but the process requires both time and expertise. With help from IBM® Services, the IBM Cloud™ platform and the IBM Watson® Visual Recognition service, ADNOC is harnessing the power of AI to transform and accelerate the process.

Leading South American Insurer

Today’s threat landscape is ever-changing—and defending against new attacks demands constant vigilance. To help keep its mission-critical systems safe from cyber-attack, this insurer uses real-time monitoring to rapidly identify servers that have drifted out of compliance with its security policies and best practices.

Hennepin County

Hennepin is Minnesota’s biggest county—and its size means big volumes of data for the administration to manage. Hennepin County is using IBM unified governance and content management solutions to establish a rock-solid retention strategy for millions of records—helping teams defensibly dispose of data to drive down costs and risk.

Control de Pacientes de Alto Riesgo (COPCAR)

When a cardiovascular event strikes, every minute before receiving treatment reduces the chances of a positive outcome. COPCAR is using IBM® Cloud™ Virtual Servers to host its real-time monitoring solution for high-risk patients—enabling the organization to detect cardiac events and rapidly alert the emergency services at any time, day or night.

Pulsar

Pulsar uses the IBM® Watson® Natural Language Understanding service to analyze digital comments and extract information about trends, demographic preferences and more. With the IBM Watson Visual Recognition service, Pulsar can look beyond image captions for a more in-depth understanding of the way audiences interpret and respond to imagery.

Helvetia Seguros

As part of a broader digital transformation, Helvetia Seguros is turning towards digital channels such as online sales. Stepping out on its new path, Helvetia Seguros built a virtual assistant powered by IBM Watson® APIs running on IBM Cloud™, which allows customers to obtain tailored quotes and buy insurance online without filling out forms.

Maple Leaf Sports & Entertainment

Maple Leaf Sports and Entertainment (MLSE) owns some of the most celebrated hockey, soccer and basketball teams. Based on the company philosophy that ‘it takes the whole organization to win,’ MLSE boosted back-office efficiency by working with IBM® Services to deploy Oracle ERP Cloud.

CBA Strategic IT Ltd.

IBM Business Partner CBA worked with IBM® Watson® and IBM Cloud™ technologies to develop its new CAITO Knowledge Platform, an AI-based intelligence gathering, expertise management and knowledge transfer solution.

Carhartt

How does a global brand like Carhartt manage online sales with an IT operations team of only three people? By creating a digital architecture based on IBM i on IBM® Power Systems™ servers and IBM Storage, Carhartt can keep operational costs low while enabling a resilient, robust architecture capable of scaling to serve rising international demand.

Eileen Fisher

Whether they engage online, in-store or over the phone, consumers expect a seamless shopping experience—but for retailers, knitting together these channels behind the scenes can be a tough challenge. To drive its omni-channel transformation, Eileen Fisher is using IBM® Order Management to build a single pool of inventory across each channel, putting fulfillment at the heart of the customer experience.

D+P, Dosier- u. Prüftechnik GmbH

D+P, Dosier- u. Prüftechnik GmbH builds high-precision dosing systems that measure and deliver grease, oil and other pasty media. To handle increased demand, D+P wanted to grow its SAP® ERP landscape, and chose to migrate to IBM® Cloud™ for SAP Applications – enjoying seamless digital processes at greater efficiency than ever before.

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TGI Fridays UK

Whether it’s cocktails with friends or a party with the family, TGI Fridays serves up experiences to remember. To offer the same high level of personal service online and on mobile, the brand is using IBM® Watson® Campaign Automation to create a central repository of data on guest interactions and gain deeper insight into their unique preferences.

Operation Nighthawk

Working with IBM® Global Business Services® and IBM Business Partner Blue Light, the exercise command team used IBM i2® solutions to create a central intelligence repository, complete with powerful analytical capabilities.

PT Wings Surya

To develop the strategies that keep it a step ahead of its rivals in the Indonesian consumer goods sector, PT Wings Surya relies on access to mission-critical data. With IBM® Spectrum Protect™ Plus, the company will accelerate backup and recovery jobs, adding resilience to its infrastructure and strengthening its market-leading position.

Royal Bank of Canada

Canon Europe

Canon Europe worked with IBM and IBM Business Partner Tata Consultancy Services Ltd. (TCS) on a digital transformation project that extracts the data in its system of records using microservices, application programming interfaces (APIs) and the IBM® Cloud™ without impacting existing systems.

Edmonton Police Service

Edmonton Police Service (EPS) is building Canada’s first enterprise digital policing platform, offering teams new ways to manage and analyze a wealth of data from across its operations. With the ability to dig deeper into its data, EPS hopes to discover hidden leads, solve cases faster and improve officer efficiency, effectiveness and safety.

Royal Bank of Canada

Sisters of Charity Health System

As a healthcare organization, it’s vital that the Sisters of Charity can quickly access patient records and reports. By implementing a cutting-edge IBM® Storwize® V7000F all flash storage solution, Sisters of Charity streamlined its report generation time by 92 percent, providing enhanced patient care.

KRZ-SWD

Churches and charities rely on efficient HR and Finance functions to support their vital work. KRZ-SWD offers IT solutions that keep these departments ticking. The company uses a modernized, highly efficient HR and payroll app developed by ISV GIP, and needed to host this cost-effectively. KRZ-SWD deployed its solution on IBM z14™ model ZR1 to guarantee performance and availability.

Desjardins Insurance

Severe weather is a leading cause of insurance claims in Canada, where incidents such as hailstorms regularly cause damage to vehicles and properties. Desjardins Insurance uses an automated service fueled by forecast data from The Weather Company®, an IBM Business, to alert clients to weather events via its mobile app, so that they can take action.

Royal Bank of Canada

Royal Bank of Canada (RBC) has adopted the IBM Cloud to increase business agility, shorten time-to-market, and facilitate adoption of emerging technology.

Mondadori Store

The vast selection offered by brick-and-mortar bookstores can overwhelm customers. Without reviews and recommendations to guide them, they may struggle to find the right book, or end up browsing rather than buying. Mondadori Store is bringing the convenience of online book-shopping to its stores by offering its customers a virtual shopping assistant, a solution designed and developed by Mauden that uses IBM® Watson® to help customers find the perfect book.

Kymppiremontit

Paper-based processes made it slow and difficult for Kymppiremontit’s salespeople to provide accurate home-renovation plans and pricing to customers. Working with Netwell, the company deployed a mobile contract-agreement solution running on the IBM® Cloud™ that accelerates planning and enables customers to receive contracts 50 percent faster.

Wüstenrot

Responding to customer expectations of being able to manage finances anytime, anywhere, Wüstenrot exploited Container Pricing for IBM® Z® and implemented IBM z/OS® Connect Enterprise Edition – enabling developers to build slick, user-friendly web and mobile apps using simple REST APIs based on core business systems running on the mainframe.

The Saudi Investment Bank

One of the leading banks in Saudi Arabia, The Saudi Investment Bank (SAIB) uses several solutions from the IBM Hybrid Cloud portfolio to facilitate easier integrations with partners and deliver new services to market at least 30% faster than before.

Belle Tire

Motorists go years between replacing their tires—and Belle Tire knows that every customer visit is a key opportunity to make a lasting impression. Today, Belle Tire uses IBM® Watson® Campaign Automation to build a single view of customers’ preferred products and services, enabling it to drive nurture campaigns that keep them engaged between visits.