Monetizing & Conversion

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Monetizing & Conversion

Video

GoDaddy leverages customer behavior, play-by-play

“ To improve the customer experience on your site, you need to really understand how customers are using your environment. And that insight needs... ”

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Monetizing & Conversion

Case Study

Abercrombie & Fitch set the trend with web analytics success

“ Abercrombie & Fitch have always used traditional web analytics tools to monitor and optimize their online store. As this data was purely statistical, it was ... ”

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Monetizing & Conversion

Case Study

Walmart: optimizing the Christmas shopping experience

“ Clicktale's consultants found that user engagement with the Finder tools showed a 24% increase in sales compared to visitors who did not use ... ”

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Customer Behavioral Analytics

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Customer Behavioral Analytics

Video

Clicktale gives 1-800 Contacts clear visibility into improving customer service

“ 1-800 Contacts is the largest retailer of contact lenses in the US, but what they really sell is customer service. ”

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Customer Behavioral Analytics

Case Study

Lenovo: behavioral differences between purchasers & non-purchasers

“ Focusing on purchasers and non-purchasers, Lenovo wished to better understand their online behavior on the homepage and product pages ... ”

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Customer Behavioral Analytics

Case Study

Clicktale helps Hello bank! reach and reassure first-time bank customers

“ Hello bank!, the flagship digital-only property of the BNP Paribas Fortis group, increased account registrations 51% by leveraging Clicktale to optimize the online banking experience for their Gen... ”

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UX & Usability

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UX & Usability

Video

Clicktale insights on visual cues

“ Clicktale's tips and tricks on how to use visual cues to increase engagement and conversion. ”

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UX & Usability

Webinar

6 Steps to Successful Online Customer Experience

“ In this webinar, Elisha Jacobsen, Clicktale Customer Experience Consultant will take you on a journey through 6... ”

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UX & Usability

Case Study

Telus: how much could your business save by improving its self-service experience?

“ For membership, account and subscription-based businesses, a... ”

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Testing, VoC & Analytics

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Testing, VoC & Analytics

Video

Leading digital optimization expert discusses Clicktale

“ Dieter Davis, formerly in charge of web analytics at Nike, Expedia, and Hotels.com, believes that Clicktale humanizes the digital consumer ... ”

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Testing, VoC & Analytics

E-book

Test like a hawk

“ Leveraging customer experience data throughout the process makes A/B Testing faster, more focused and way more informative ”

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Testing, VoC & Analytics

Case Study

RSA optimizes with Clicktale and Adobe

“ The value of Clicktale is that it adds an extra layer of analytics to our existing Adobe Analytics and Adobe Discover data. This additional insight helps us ... ”

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Form Optimization

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Form Optimization

Webinar

There’s more to web forms optimization

“ Have you ever considered that web forms that seem straightforward to you are unclear to your customers? I bet you have! There are so many form types ... ”

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Form Optimization

E-book

How forms can confuse, confound and chase your customers away

“ Forms are the virtual equivalent of a handshake between you and your visitor. But it takes two parties to have a satisfying handshake. Your customers ... ”

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Form Optimization

Case Study

Finance Case Study

“ A leading retailer of alternative financial services for consumers wanted to provide a smoother online experience via their mobile website. One of the challenges the company faced was... ”

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