Customer-obsessed science

Alexa woman with Echo Buds in ear.jpg
Fulfillment Center OAK4 in Tracy, CA

From the blog

View all
The latest research from Amazon scientists.
View all

News and features

View all
The latest news about scientific innovation at Amazon.
View all

Recent publications

View all View all

Collaborations

Learn more
Amazon engages with the science community in a number of ways.
Learn more

Working at Amazon

View all
Meet the people driving the innovation essential to being the world’s most customer-centric company.
View all
US, CA, Sunnyvale
The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Applied Scientist, to support the development and implementation of cutting-edge algorithms and models for supervised fine-tuning and reinforcement learning through human feedback; with a focus across text, image, and video modalities. As an Applied Scientist, you will play a critical role in supporting the development of Generative AI (Gen AI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in Gen AI - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA | Cambridge, MA, USA | New York, NY, USA | Sunnyvale, CA, USA
US, CA, Santa Clara
Amazon is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong machine learning background to help build industry-leading technology in language, generative AI and foundational models. As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in natural language technology. Your work will directly impact millions of our customers in the form of products and services that make use of speech, vision and language technology. You will gain hands on experience with Amazon’s heterogeneous speech, text, image and structured data sources, and large-scale computing resources to accelerate advances in machine learning and foundation models. More specifically, you will have the opportunity to impact millions of our customers by researching and building innovative algorithms that can optimize the inference engine of foundation models. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities We are open to hiring candidates to work out of one of the following locations: Santa Clara, CA, USA
IN, KA, Bangalore
Amazon Selling Partner Services (SPS) team's mission is to make Amazon the safest and most trusted place worldwide to transact online. Amazon runs one of the most dynamic e-commerce marketplaces in the world, with nearly 2 million sellers worldwide selling hundreds of millions of items in ten countries. SPS safeguards every financial transaction across all Amazon sites. As such, SPS designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. SPS organization is looking for a Data Scientist for its Forecasting and Planning Research team. The team is being grown to provide insights about its SPS planning and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors and bad debt, improve customer experience and predict & recommend the optimizations for future state of SPS operations. As a Data Scientist, you will be responsible for modeling complex problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. The candidate should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, the candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Key job responsibilities - Use machine learning techniques to forecast SPS investigations for improved long term and short term capacity planning. - Employ the appropriate algorithms to discover patterns of risks, abuse and help reduce bad debt. - Design experiments, test hypotheses, and build actionable models to optimize SPS operations. - Solve analytical problems, and effectively communicate methodologies and results. - Build predictive models to forecast risks for product launches and operations and help predict workflow and capacity requirements for SPS operations. - Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies. - Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area About the team Selling Partner Services (SPS) provides services and solutions aimed at protecting our customers from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. Forecasting & Planning Research (FPR) team in SPS is responsible for estimating the potential future risk on the Amazon platform and its stores using state of art machine learning algorithms and is responsible for translating those estimates into the investigator headcount requirement in each country. The team consists of Data Scientists, Business Intelligence Engineers, Business Analysts and Program Managers. We are open to hiring candidates to work out of one of the following locations: Bangalore, KA, IND
US, MA, Boston
We are looking for an economist intern who can apply economic methods to address our business problems. The ideal candidate will work with scientists and engineers to measure the impact of health initiatives on clinical and economic outcomes, and estimate models and algorithms on large scale data. We are looking for creative thinkers who can combine a strong technical economic toolbox with a desire to learn from other disciplines, and who know how to execute and deliver on big ideas as part of an interdisciplinary technical team. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. You will learn how to conduct economic research and analysis to support business decision-making process, collaborate with cross-functional teams, and write documents for business audiences. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. Roughly 85% of previous cohorts have converted to full time economics employment at Amazon. If you are interested, please send your CV to our mailing list at [email protected]. Key job responsibilities Basic qualifications include experience with reduced-form causal inference and strong writing skills. Preferred qualifications include expertise in economic forecasting, experience working with large data sets, and familiarity of R and Python. A day in the life Work with teammates to apply economic methods to business problems. This might include identifying the appropriate research questions, writing code to implement a DID analysis, or writing and presenting a document with findings to business leaders. Economists also collaborate with partner teams throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions. About the team Health Storefront and Tech (HST) aims to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with quality products and services they need to get and stay healthy. We are an interdisciplinary team of scientists developing and delivering solutions that measurably achieve this goal. We are open to hiring candidates to work out of one of the following locations: Boston, MA, USA
US, WA, Seattle
The retail pricing science and research group is a team of scientists and economists who design and implement the analytics powering pricing for Amazon’s on-line retail business. The team uses world-class analytics to make sure that the prices for all of Amazon’s goods and services are aligned with Amazon’s corporate goals. We are seeking an experienced high-energy Economist to help envision, design and build the next generation of retail pricing capabilities. You will work at the intersection of economic theory, statistical inference, and machine learning to design new methods and pricing strategies to deliver game changing value to our customers. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. You will learn how to build data sets and perform applied econometric analysis at Internet speed collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. Roughly 85% of previous cohorts have converted to full time economics employment at Amazon. If you are interested, please send your CV to our mailing list at [email protected]. Key job responsibilities Amazon’s Pricing Science and Research team is seeking an Economist to help envision, design and build the next generation of pricing capabilities behind Amazon’s on-line retail business. As an economist on our team, you will work at the intersection of economic theory, statistical inference, and machine learning to design new methods and pricing strategies with the potential to deliver game changing value to our customers. This is an opportunity for a high-energy individual to work with our unprecedented retail data to bring cutting edge research into real world applications, and communicate the insights we produce to our leadership. This position is perfect for someone who has a deep and broad analytic background and is passionate about using mathematical modeling and statistical analysis to make a real difference. You should be familiar with modern tools for data science and business analysis. We are particularly interested in candidates with research background in applied microeconomics, econometrics, statistical inference and/or finance. A day in the life • Discussions with business partners, as well as product managers and tech leaders to understand the business problem • Brainstorming with other scientists and economists to design the right model for the problem in hand • Present the results and new ideas for existing or forward looking problems to leadership • Deep dive into the data • Modeling and creating working prototypes • Analyze the results and review with partners • Partnering with other scientists for research problems About the team The retail pricing science and research group is a team of scientists and economists who design and implement the analytics powering pricing for Amazon’s on-line retail business. The team uses world-class analytics to make sure that the prices for all of Amazon’s goods and services are aligned with Amazon’s corporate goals. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA
US, CA, Palo Alto
We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You’ll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you’re fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey! We are open to hiring candidates to work out of one of the following locations: Palo Alto, CA, USA
US, WA, Seattle
Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! The Marketing Science team aims to drive decision-making on Global Prime Video marketing efforts by delivering sophisticated marketing measurement models. As an Applied Scientist on the team, you will work closely with our business and finance stakeholders, as well as the other members of our team, to shape and deliver a roadmap of marketing measurement models for the team. Your frameworks will be leveraged to inform critical decisions for the business. Key job responsibilities -Build marketing measurement models to assess the impact of marketing investments on customer viewership. -Automate and scale our models to improve efficiency and expand to cover increasing use cases. -Liaise with leaders across business and finance teams to uncover new questions to address through innovative modelling. -Invent new approaches to tackle existing challenges. -Enhance our suite of models to increase rigor and sophistication. We are open to hiring candidates to work out of one of the following locations: Culver City, CA, USA | Seattle, WA, USA
US, CA, Culver City
Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! The Marketing Science team aims to drive decision-making on Global Prime Video marketing efforts by delivering sophisticated marketing measurement models. As a Data Scientist on the team, you will work closely with our business and finance stakeholders, as well as the other members of our team, to shape and deliver a roadmap of marketing measurement models for the team. Your frameworks will be leveraged to inform critical decisions for the business. Key job responsibilities -Build machine learning models to assess the impact of marketing investments on customer viewership. -Create models and frameworks that enable the optimization of our marketing investments. -Identify new internal and external data sources that can widen our understanding of customer behavior and improve the performance of our models. -Drive innovation by enhancing our existing suite of models to drive decision-making for our business. We are open to hiring candidates to work out of one of the following locations: Culver City, CA, USA | Seattle, WA, USA
US, NY, New York
The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong deep learning background, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As a Senior Applied Scientist with the AGI team, you will work with talented peers to lead the development of novel algorithms and modeling techniques, to advance the state of the art with LLMs. Your work will directly impact our customers in the form of products and services that make use of language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in LLMs and multimodal systems. About the team The AGI team has a mission to push the envelope in LLMs and multimodal systems, in order to provide the best-possible experience for our customers. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA | Cambridge, MA, USA | New York, NY, USA | Seattle, WA, USA | Sunnyvale, CA, USA
US, WA, Seattle
Amazon is looking for an Economist - Marketing Science to uncover the impact of Prime Video's Global Marketing efforts, and assess their effects on customer viewership behavior. Prime Video is shaping the future of video entertainment, by offering customers a wide and eclectic catalog, including an ever-increasing slate of Amazon Originals. Our mission is to build the widest selection of digital video content and make it trivially easy for customers to enjoy great content wherever and whenever they want. To help fulfill this mission, the Marketing Science team aims to drive decision-making on Global Prime Video marketing efforts by delivering sophisticated marketing measurement models. As an Economist on the team, you will work closely with our business and finance stakeholders, as well as the other members of our team, to shape and deliver a roadmap of economic models and experimentation for the team. Your frameworks will be leveraged to inform critical decisions for the business, such as 'how much should we invest in marketing globally?', 'what is the value of each $ of marketing activity on each channel?', and 'what is the impact of Brand marketing?'. Key job responsibilities - Design and deliver experiments to test critical hypotheses around the effectiveness of Global marketing efforts across different channels. - Provide and present analyses that interpret experimental results and leverage them to validate/calibrate the output of observational models. - Collaborate with other Scientists and Economists on our team to enhance our existing suite of models and get smarter about marketing decision-making. We are open to hiring candidates to work out of one of the following locations: Culver City, CA, USA | Seattle, WA, USA