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Zendesk Partner Program

Partnering for beautifully simple solutions

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Looking for help? Our partners have you covered.

Become a Zendesk Partner

Grow your client base, your revenue, and your services business.

OUTSOURCERS & MANAGED SERVICE PROVIDERS

A group of talented Zendesk partners that provide innovative solutions to meet the needs of modern organizations

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REFERRAL PARTNERS

Consultants, integrators, and IT professionals focused on the customer support space, helping large enterprises be human at scale

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RESELLER PARTNERS

Zendesk experts that manage complex implementations, design custom Zendesk experiences, and offer an array of other services

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TECHNOLOGY PARTNERS

Companies that develop apps for Zendesk customers or embed Zendesk functionality in their own solutions

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ModSquad partners with Zendesk to improve the relationship between companies and their customers

JibJab’s team was made up of two people scrambling to manage a large volume of email tickets and phone calls. The customer support duo was so overwhelmed by email that they began routing calls to voicemail, which sometimes took weeks to return. That was during a relatively slow period. Then in December, ticket volumed soared. Even with extra staffing there were major delays in response times. And when tickets about holiday cards were still being answered in February, JibJab knew it was time for a better strategy.

JibJab knew two things: they needed to quickly grow their team and they wanted to use Zendesk. Fortunately, a partnership with ModSquad offered the perfect solution.

“Zendesk maximizes productivity on both the management and agent sides. Our Mods get triggers and macros to help them work even faster, and we get metrics that enable us to improve productivity and evaluate agent performance.”

MATT RAMSEY, PROJECT MANAGER

Are you interested in becoming a Zendesk Partner?

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