SysAid

@sysaid

SysAid is an all-in-one IT service management tool that integrates all essentials directly into ONE service desk and asset management platform.

SysAid.com
Gått med maj 2009
555 Foton och videor Foton och videor

Tweets

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  1. för 12 minuter sedan

    Do you have a poor understanding of the difference between incidents + problems? This might help.

  2. för 2 timmar sedan

    When it comes to reporting the important thing is to ensure you include info that your stakeholders need.

  3. för 3 timmar sedan

    "A great proactively communicates with their users to help keep them informed" –

  4. för 4 timmar sedan

    Do you even know how your users actually feel about the services you deliver?

  5. för 4 timmar sedan

    You may know and understand your SLAs, but what about your customers?

  6. för 5 timmar sedan

    When you tear up everything up + tell ppl to start working differently, you’re bound to stir up opposition.

    1 gillande
  7. för 6 timmar sedan

    The largest of companies need to have formalized teams , but what about smaller teams?

  8. för 7 timmar sedan

    Top tip from : Ensure that each + every one of your KPIs can be measured.

  9. för 19 timmar sedan

    In unexpected circumstances a good will need to break the rules.

  10. för 20 timmar sedan

    "You need to pay attention to the business impact of whatever it is you're working on" –

  11. för 21 timmar sedan

    The ’s fundamental responsibilities don’t end when you put the phone down after a call.

  12. för 22 timmar sedan

    Don't forget: a conversation is worth a thousand statistics.

  13. för 22 timmar sedan

    In this blog we explain how to get the most out of limited resource.

  14. för 22 timmar sedan

    If you want to know what isn’t working properly + how to fix it, ask the people doing the job.

  15. för 23 timmar sedan

    Tip to better meet customer expectations: Understand what people expect

  16. för 24 timmar sedan

    Here are some examples of KPIs a could use to indicate whether they're achieving the objectives.

  17. för 24 timmar sedan

    "While the roles are different between the incident + problem teams, it doesn’t mean the people have to be."

  18. 9 feb.

    3 tips for building a ecosystem that keeps your end users satisfied.

  19. 9 feb.

    Have you considered gamifying your metrics to help motivate your team to hit their KPIs?

    1 retweet 1 gillande
  20. 9 feb.

    Do you know what the role of the ECAB is when it comes to change management? explains.

    1 retweet 1 gillande

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