How Much Does a Legal Receptionist Cost?
Your law office receives phone calls every day. Who’s fielding those calls? As a busy attorney, it’s probably not you. You’ll need a legal receptionist to answer the phone for you, take messages, offer basic information to potential clients, and capture client information for you. But the cost can be intimidating, especially for a new … + Read More
Why Warm Transfers Are Better Than Blind Transfers
Conversational’s virtual receptionists perform warm transfers instead of blind transfers for clients on the phone. A blind transfer offers no information to the client about the person who is calling before they answer the phone – a real problem for companies and individuals who receive a lot of telemarketer or sales calls. Enhanced call screening … + Read More
4 Lessons Kids Learn When They Start a Summer Business + 15 Ideas
If you’re an entrepreneur, you might have similar career hopes for your children. Maybe you want to teach them how to use their own talents, ideas, and perspectives to support themselves. Maybe you’re interested in teaching them something about the rewards of hard work. In any case, you know that there are valuable lessons to … + Read More
How to Make Potential Customers Warm Up to Your Company
If you want to make potential customers warm up to your company, you’ve got to give them a good reason. Customers have so many options to choose from when it comes to purchasing a product or service – getting them to say yes to you requires some special effort. Customers need to build confidence and … + Read More
Customer Service and the Extra Mile
Teaching employees to offer to go the extra mile for customers is a smart way to give better customer service without necessarily increasing costs. The extra mile is not a new concept in customer service, but it is an important one. Who doesn’t have a great customer service story about someone who went above and … + Read More
Celebrate Free Trial Friday!
It’s Friday! If you’re in the market for a virtual receptionist, there’s some good news coming your way. Conversational offers a free 30 day trial for new clients who sign up for a virtual receptionist plan! Click here to go straight to your free trial sign up. Otherwise, keep reading to find out all the … + Read More
6 Fun, Unique Ways to Spend Your Weekend
While the weekends are undeniably a nice break for most of us, a lack of new adventures and interesting experiences can make you apathetic and start to spend your weekends in the same routine ways. While routine can be a comfort, it’s nice to shake things up every now and then by doing something a … + Read More
June Blog Theme: Warming Up
The theme for the Conversational blog this month is Warming Up. June indicates the rise of warmer weather throughout the states, and it’s the perfect time to discuss how companies and entrepreneurs can focus on “warming up” their customer service efforts. So why did we choose this for our June blog theme? June Blog Theme: … + Read More
