Where do I Find Contributor Contact Information?

All of the information that you need to send your Perks is located on the Contributions tab on your Dashboard.


The Contributions tab includes:

  • Order Numbers- so you can keep track of each contribution
  • Date of the transaction
  • Dollar amount contributed
  • Perk Claimed
  • Contributor's Email Address
  • Names and Shipping information of your contributors (if collected)

The Contributions tab will keep a record of all contributions and claimed Perks, even Perks that you have removed from your campaign. All of this information can be exported as a CSV file.

You can also use Perk Fulfillment Status Management, to keep track of who you've fulfilled and whose perks you still need to send out!

Use the "Order States" on the contributions tab, to keep your perks and fulfillment organized. To keep track of the various stages for each contribution, you easily move contributions from "Unfulfilled Orders" to "Preparing for Fulfillment" or "Fulfilled Orders" based on a contribution's current Fulfillment status.

For more information on Following Up and Sending Perks, see: https://support.indiegogo.com/hc/en-us/articles/527456

 

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