May 17th, 2016 08:20 PM CET / 11:20 AM PST
We’re aware of connectivity issues for users in Great Britain and Egypt and are working with our third-party network provider to resolve them as soon as possible. We appreciate your patience and cooperation.
May 17th, 2016 09:20 PM CET / 12:20 PM PST
Our network provider has identified and fixed the problem. There should be no more connectivity issues for users in Great Britain or Egypt. Thank you all for your patience.
May 12th, 2016 09:20 AM CET / 00:20 AM PST
We’re experiencing some problems processing payments from our website and Android app at the moment. We’ll update here as soon as it’s back up and running.
May 12th, 2016 09:39 AM CET / 00:39 AM PST
Payment should now be processed successfully through our website and Android apps. Thanks for your patience!
May 11th, 2016 16:06 PM CET / 07:06 AM PST
We’re experiencing some problems processing payments at the moment. We’ll update here as soon as it’s back up and running.
May 11th 2016 16:44 PM CET / 07:44 PST
All clear, payments should now be processed successfully. Thanks for your patience.
April 30th, 2016 9:39 PM CET / 1:39 PM PST
We will be doing maintenance on our site shortly that will affect RSS feeds. This feature will be disabled for all tracks until further notice. Please continue to check our Status Blog for updates.
May 1st, 2016 3:00 AM CET / 7:00 PM PST
We are still doing maintenance on our site that is affecting RSS feeds. Please bear with us while we restore this feature. We appreciate your continued patience.
May 2nd, 2016 11:40 AM CET / 2:40 AM PST
Our essential maintenance work is still ongoing and RSS feeds are still temporarily disabled. We will be deploying a fix soon that will be a gradual rollout. This means you should see services return to normal within a 24 hour period.
After that time - the best thing you can do is refresh your feed with iTunes in order to make sure they’re pulling all the correct information.
What you’ll need to do is login with your account used to submit the podcast to iTunes’ Podcasts Connect portal they offer: http://podcastsconnect.apple.com/ and click your podcast to see details, then click “Refresh”. This triggers the iTunes Store to re-check your feed.
Please check back here for any further updates.
May 2nd, 2016 5:10 PM CET / 8:10 AM PST
Fortunately our maintenance work has completed and all RSS feeds have been enabled again. This means everything should be up and running for you again.
You shouldn’t need to refresh your feed in itunes but we’d suggest trying it if you are still having issues.
Sorry for the inconvenience and thank you for your continued patience.
27/03/2016 12:43 CET / 03:43 PST
We’re looking into issues with play counts not updating underneath the waveforms of tracks. The counts are being successfully collected on the stats page so you can view your correct count in the meantime. More information here when we have it.
27/03/2016 14:23 CET / 05:23 PST
Play counts are now being updated successfully underneath the waveform.
24/03/2016 15:57 CET / 07:57 PST
We are currently experiencing some outages across the site (web and mobile), we’re working hard to bring things back to normal. You may find a loss of your playlists or that some accounts are not available
24/03/2016 16:26 CET/ 08:26 CET
Problems are persisting unfortunately, more news when we have it.
24/03/2016 16:47 CET/ 08:47 PST
All clear, we’re back up and running. Thanks for your patience.
March 14th 9:07 CET / 1:07 PST
Facebook is currently experiencing degraded services that are affecting the ability to sign into SoundCloud using your Facebook account. Please sign-in with your username or email address in the meantime. We appreciate your patience and cooperation.
March 14th 9:30 CET / 1:30 PST
Facebook is back and you should be able to sign-in with your Facebook account. Thank you all for your patience.
March 4th 7:46 CET / 10:46 PST
We’re currently experiencing an issue with stat numbers. Please bear with us while we resolve this. Thank you for your patience.
March 4th 8:20 CET / 11:20 PST
This issue is now resolved and stats should be back to normal. We appreciate your patience and cooperation.
March 3rd 9:42 CET / 12:42 PST
We are currently experiencing loading errors for tracks. Please hang on while we investigate further. We appreciate your patience.
March 3rd 12:14 CET / 3:14 PST
We’ve resolved the loading errors and everything should be back and running. Thank you all for your patience and cooperation.
February 11th 15:40 CET/ 06:40 PST
Hey everyone,
We are currently performing some essential maintenance work on our follows service.
This will mean that follower and following counts on your account will be frozen at their current levels for potentially up to a week from today.
You’ll still be able to follow and be followed as normal but these won’t be reflected in the counts on your profile until the maintenance is complete.
This work should ensure that following on SoundCloud remains stable into the future.
We appreciate your patience on this.
February 16th 10:45 CET/ 01:45 PST
At 11:00 CET / 02:00 PST as part of this maintenance, the followers service will be unavailable for a short period. This means that any follows made during this time will not be saved.
This planned outage should be over very quickly, but we’ll keep you up to date on it’s progress here.
Thanks again for your patience on this.
February 16th 11:20 CET/ 02:20 PST
This part of the maintenance is now complete and followers should now be saved correctly on you profile. However, Follower counts will remain frozen for now. More info coming soon.
Thanks again!
February 17th 18:03 CET/ 09:03 PST
This maintenance is still ongoing but should be finished shortly. As things stand it’s possible that some people may see fluctuating follower and following counts.
Thanks again for your patience on this.
February 19th 16:50 CET/ 07:50 PST
This maintenance is now complete. However, it is still possible that you may see some unexpected behavior with follows over the next few days.
Thanks again for your patience on this.