Acquia, Inc. Status

Jun 9, 2016

No incidents reported today.

Jun 8, 2016

No incidents reported.

Jun 7, 2016

No incidents reported.

Jun 6, 2016

No incidents reported.

Jun 5, 2016

Acquia has detected an interruption in services for sites in the Asia Pacific Japan region

Resolved - All affected services have been restored. All services are operational at this time.
Jun 5, 15:46 UTC

Identified - We have identified the cause of the current service interruption for the Acquia Network and related services. We are working to restore services and will provide additional updates as they become available.We are continuing to monitor the earlier interruption of service affecting some sites in the Asia Pacific Japan. We will provide further information as soon as this issue has been fully resolved.
Jun 5, 07:19 UTC

Investigating - There is an AWS outage in the ap-southeast-2 (Sydney) region affecting some sites. Acquia are working with AWS to resolve the issue.

We will provide additional information as it becomes available.
Jun 5, 06:51 UTC

Jun 4, 2016

No incidents reported.

Jun 3, 2016

No incidents reported.

Jun 2, 2016

Acquia has detected a temporary service interruption in the Acquia ticketing system

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.
Jun 2, 21:45 UTC

Investigating - We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region:

North and South America
844-373-2128 or +1-781-238-8600 #2

Australia, Japan, and Asia Pacific
+61 284 168 021

Europe and Africa
+44 1865 520 011

We will provide additional information as it becomes available.
Jun 2, 21:17 UTC

Acquia has detected a temporary service interruption in task services impacting some Acquia Cloud Enterprise sites

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia task services have been restored, though affected sites may still see a brief delay as task requests are processed. All services are operational at this time.
Jun 2, 18:57 UTC

Investigating - We are currently investigating an interruption of service in task services for some Acquia Cloud Enterprise sites. During this time, customers with affected sites will be unable to commit, deploy, or move code and databases, add or delete domains, or use the Acquia workflow interface. We will provide additional information as it becomes available.
Jun 2, 18:12 UTC

Jun 1, 2016

Acquia has detected a temporary service interruption in task services impacting some Acquia Cloud Enterprise sites

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia task services have been restored, though affected sites may still see a brief delay as task requests are processed. All services are operational at this time.
Jun 1, 18:49 UTC

Investigating - We are currently investigating an interruption of service in task services for some Acquia Cloud Enterprise sites. During this time, customers with affected sites will be unable to commit, deploy, or move code and databases, add or delete domains, or use the Acquia workflow interface. We will provide additional information as it becomes available.
Jun 1, 18:15 UTC

Acquia has detected a temporary service interruption in task services impacting some Acquia Cloud Enterprise sites

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia task services have been restored, though affected sites may still see a brief delay as task requests are processed. All services are operational at this time.
Jun 1, 00:46 UTC

Identified - Task services for some Acquia Cloud Enterprise sites are currently interrupted. We are working to resolve it at this time. We will provide additional updates when services have been fully restored.
May 31, 22:18 UTC

Investigating - We are currently investigating an interruption of service in task services for some Acquia Cloud Enterprise sites. During this time, customers with affected sites will be unable to commit, deploy, or move code and databases, add or delete domains, or use the Acquia workflow interface. We will provide additional information as it becomes available.
May 31, 21:10 UTC

May 30, 2016

No incidents reported.

May 29, 2016

No incidents reported.

May 28, 2016

No incidents reported.

May 27, 2016

Acquia has detected a temporary service interruption in task services impacting some Acquia Cloud Enterprise sites

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Insight services have been restored. All services are operational at this time.
May 27, 19:12 UTC

Investigating - We are currently investigating an interruption of service in task services for some Acquia Cloud Enterprise sites. During this time, customers with affected sites will be unable to commit, deploy, or move code and databases, add or delete domains, or use the Acquia workflow interface. We will provide additional information as it becomes available.
May 27, 17:38 UTC

May 26, 2016

Acquia has detected a temporary service interruption in task services impacting some Acquia Cloud Enterprise sites

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia task services have been restored, though affected sites may still see a brief delay as task requests are processed. All services are operational at this time.
May 26, 16:43 UTC

Investigating - We are currently investigating an interruption of service in task services for some Acquia Cloud Enterprise sites. During this time, customers with affected sites will be unable to commit, deploy, or move code and databases, add or delete domains, or use the Acquia workflow interface. We will provide additional information as it becomes available.
May 26, 15:22 UTC