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Professional services for the global enterprise

1,000s of successful customers. 1,000s of years of identity experience. We’ve got this.

 

 

We offer a prescriptive methodology for successful deployments. Our standardized processes, methods, and tools deliver reliable, measurable, and predictable results, to reduce risk and increase speed to market.

Identity, untangled

Big Challenges

Identity management can be a complex matter, when you’re talking about a large global organization. How much support do you need with implementation?

Find out

How Okta can help

Our team stands at the heart of a fanatical approach to customer success. We can help you engage stakeholders and simplify IAM.

See what sets us apart

Time to value

We’ve built a reputation for accelerated deployments. Our customers see rapid, valuable returns on their investments at every level of the organization.

Get proof

Partner Services

Our strong partner ecosystem can compliment or serve as alternative to Okta Professional Services in some use cases or areas. Okta augments partner expertise through Expert Services.

Find a partner

A prescriptive methodology for success

We do this every day, so we have some pretty good ideas about how to approach each project. Our standardized processes, methods, and tools deliver reliable, measurable, and predictable results, to reduce risk and increase speed to market.

Initiate

We complete project initiation, readiness, and discovery processes with you, to verify your business and technical requirements. These will form the basis of your Okta solution’s goals, use cases, plan, and risks. At the end of this phase, you should have a clear, prescriptive path toward delivery.

Plan and Design

We partner with you in a workshop setting to further plan, design, and quickly start configuring your Okta solution. 

Configure and Build

The Okta delivery team works with your internal team to provide configuration, development, and project management expertise for deploying your Okta Solution. 

Test

Our team works with your team during testing cycles to ensure readiness and quality before you deploy your Okta solution. Through user acceptance testing, we verify that your Okta Solution is ready for final production.

Deploy

When you’re ready to deploy Okta, we are right there with you, making sure you and your users understand how to use the technology. We conduct a Customer Success Assessment after go-live, and assist you through cutover planning, go-live launch, and post-production.

Close

In the final phase, we officially close your project and report its overall level of success to your sponsor through a formal project summary report. There, we validate the realized business value, measured against your original business case. 

 

 

We succeed when you do

We have been able to deploy more than 120,000 users across 60 countries in less than six months. Our partnership with Okta was essential to get that done.

Claude Pierre, Deputy Group CIO, ENGIE Group

Tailored services, to meet your needs

 

We understand that every project is a little different. Whatever the scope of your deployment, we take the time to understand your objectives, and prescribe and design an approach that meets your requirements. Then, we work with you to make it happen.

 

  • Custom deployments

    For complex enterprise deployments, we offer a full menu of services, customized to your project.

    See how Okta is an Enterprise-ready solution

  • SmartStart deployments

    Over time, we’ve discovered that many implementations fit into a few standard deployment packages to meet our customers needs. One of them may fit your project objectives.

    Choose your SmartStart package

 

 

 

Meet the Professional Services team

Experienced identity and access management professionals you can count on:

  • Certified experts in Okta solutions and third-party integrations
  • Extensive backgrounds with legacy identity vendors from around the world 
  • PMP- and PRINCE2-certified project managers
  • Certified Information Systems Security Professionals (CISSP)
  • Certified in Security++
  • Linked to an extensive network of certified global delivery partners

 

Meet your Okta Identity Experts here.  

You can meet Dean Comben, your API Access Management expert in his podcast with Clarence Cheah here.

Contact Professional Services

Contact us if you are interested in learning more and talking with someone on the Professional Services team.

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