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Streamlabs
@
streamlabs
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Alerts, Donations, and tools for streamers looking to spruce up their stream. Support 24/7. Need help? Join us Discord.gg/stream
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56,636
트윗
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1,035
팔로잉
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126,059
팔로워
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Streamlabs
@streamlabs
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42초 |
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That is not a known issue. Could you try manually changing your ingest server to the second-closest location to see if that helps? You may need to simply reboot your router, as well. You can also join us here for live support: discord.gg/stream
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Streamlabs
@streamlabs
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45초 |
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Very strange- Did the issue persist the next time you started Slobs? Thank you for reporting!
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Streamlabs
@streamlabs
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2분 |
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We would also have canceled it for you via a tweet or email request. Sorry to hear you had a bad experience!
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Streamlabs
@streamlabs
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2분 |
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We'll look into this, but thanks for letting us know about it and we're glad it's working for you now. ♥ Reach out again if you encounter any other issues.
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Streamlabs
@streamlabs
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3분 |
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You can edit each user's points via the Overlay & Loyalty panel in your Dashboard. :)
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Streamlabs
@streamlabs
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3분 |
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Unfortunately, there's no way to overlay the chat over your phone screen outside of the app. :( You could suggest such a feature here: ideas.streamlabs.com
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Streamlabs
@streamlabs
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4분 |
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Could you let us know your Streamlabs username so we can look into this?
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Streamlabs
@streamlabs
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4분 |
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Hey there! Any issues seen last night should be resolved now. Please let us know if you are still experiencing any issues. We apologize for the inconvenience <3
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Streamlabs
@streamlabs
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5분 |
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We're working on a fix for this right now! Thanks for the heads up. ♥
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Streamlabs
@streamlabs
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5분 |
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Go ahead and try downloading and running a fresh installer from streamlabs.com/streamlabs-obs. No need to uninstall first. You can also hop in right now for live support: discord.gg/stream
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Streamlabs
@streamlabs
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6분 |
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What streaming software are you using?
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Streamlabs
@streamlabs
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6분 |
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Your configuration looks right and we can see both test alerts and replays on our side. We reloaded your widgets on our side, let us know if the issue continues. Also, double-check any adblockers, firewalls, anti-virus, etc. that may be interfering.
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Streamlabs
@streamlabs
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8분 |
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Could you explain the issue a bit further?
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Streamlabs
@streamlabs
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8분 |
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Nothing to confirm for now, but pitch that merch panel extension idea here: ideas.streamlabs.com
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Streamlabs
@streamlabs
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8분 |
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Try clearing your cache/cookies while logged out in your browser. This will force a reauthorization with your account. You can hop in here as well for live support: discord.gg/stream
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Streamlabs
@streamlabs
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18분 |
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Sorry to hear you were having an issue but we just released a hotfix (version 0.9.7) to address this issue, please update Streamlabs OBS and see if the issue has been resolved.
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Streamlabs
@streamlabs
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35분 |
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We just released a hotfix, could you see if that would potentially resolve the issue you are having?
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Streamlabs
@streamlabs
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36분 |
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If you don't cancel within 72 hours you can still get a refund by submit a ticket here at this link: support.streamlabs.com/hc/en-us/reque…
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Streamlabs
@streamlabs
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36분 |
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Hi! We're sorry for the inconvenience. While on a tip page, you can log in & click on your name in the top right, then click "Pro Settings". Then simply click on "Cancel & Refund Subscription". If you cancel within 72 hours of subscription, you'll be refunded automatically.
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Streamlabs
@streamlabs
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1시간 |
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But did you actually run the installer as administrator? Right-clicking the installer and then select Run as administrator? Sometimes other software, mainly anti-virus software could prevent proper executing of installers, regardless if your account is an administrator.
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