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@
GoogleAds
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The official channel for info & updates from the Google Ads team. We’re here to help 24 hours a day Monday - Friday.
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46,784
Tweets
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18
Following
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532,266
Followers
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Google Ads
@GoogleAds
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2h |
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Hi there, our support team has sent you an email to assist you with your concern. Could you please check your inbox/spam folders and reply to their email? Do let us know if you have any questions. -Chris
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Google Ads
@GoogleAds
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3h |
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Hi Nick, we're sorry to hear you've had trouble. Could you please share the ticket ID of the interaction or the name of the representative over DM? We'd like to help. -Karunya
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Google Ads
@GoogleAds
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3h |
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Hi Charlie, thanks for reaching out. We've reached out to you over DM. Please let us know if you have any additional questions. -Karunya
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Google Ads
@GoogleAds
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3h |
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Hi there, we're sorry to hear you've had trouble. Could you please share more details over DM, such as the ticket ID of the interaction or the representative's name? We'd like to help. -Shreya
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Google Ads
@GoogleAds
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3h |
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We're sorry for the trouble you've had, Dennis. Could you please share the ticket ID of the interaction you've had with our support teams or the representative's name over DM? We'd like to look into this. -Karunya
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Google Ads
@GoogleAds
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3h |
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Hi Saurabh, thanks for your response. We'll be unable to report the ads without their clickstrings. If you come across these ads again, we'll request that you share the clickstrings of the ads. Once we have them, we'll be happy to report them on your behalf. -Karunya
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Google Ads
@GoogleAds
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3h |
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Hi Howard, apologies for the delayed response. We'd like to share that our teams have reached out to you with an update over email. Feel free to reach out if you have any additional questions. -Karunya
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Google Ads
@GoogleAds
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6h |
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Hi there, we're currently looking into your concern. Rest assured that we'll reach out to you as soon as we have an update. -Chris
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Google Ads
@GoogleAds
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11h |
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Hi Christopher, thanks for the recommendation and congratulations on being certified again. We'll be sure to share your feedback with the relevant teams. If you have any additional suggestions, we're happy to hear them. -Anil
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Google Ads
@GoogleAds
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12h |
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Thanks for reaching out, Emory. Could you please elaborate on your query? We'd be happy to help. -Anil
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Google Ads
@GoogleAds
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13h |
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Hi again, we're sorry to hear this. We'd be unable to troubleshoot AdSense queries as we're from the Ads Social team. However, you can reach out to our AdSense team through this troubleshooter- goo.gl/i8H581. -Anil
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Google Ads
@GoogleAds
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14h |
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You could post your questions on the AdSense Help Forum for quick resolutions- goo.gl/iTDmGQ. Additionally, we'd recommend deleting your personal information from this interaction for security reasons. -Anil (2)
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Google Ads
@GoogleAds
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14h |
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Hi again, thanks for replying. Since we're from the Ads Social team, we'd be unable to assist with AdSense queries. (1)
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Google Ads
@GoogleAds
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14h |
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Hi there, thanks for the positive feedback. We'd be happy to forward it to our product teams. If you have any additional feedback, do send them our way. -Anil
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Google Ads
@GoogleAds
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15h |
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Apologies for the delayed response, Dave. Currently, Report Editor isn't fully compatible with responsive search ads (RSA). We'd recommend using the 'Ads & extensions' tab to view data for RSA. Hope this helps. If you have any additional questions, do let us know. -Anil
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Google Ads
@GoogleAds
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17h |
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Hi Marcelo, thanks for reaching out. We'd be happy to share your recommendation with our teams internally. If you have any additional suggestions, feel free to send them across. :) -Anil
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Google Ads
@GoogleAds
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18h |
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Hi again, thanks for replying, and we're sorry for the negative experience. We've responded to your PM on Facebook. -Anil
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Google Ads
@GoogleAds
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19h |
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Hi there, thanks for reaching out. We'd recommend filling out this form to regain access to your Ads account- goo.gl/GV5jQr. Do let us know if you have any additional Ads related questions we can help with. -Anil
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Google Ads
@GoogleAds
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19h |
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Find #GoogleAdsCommunity at g.co/ads/community
It’s official! The Google Ads Community has now moved into a new home 🏠. Head over to g.co/ads/community to ask questions or help someone find their answers. Our old home will be in read-only mode starting today. pic.twitter.com/8XgX4uziUt
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Google Ads
@GoogleAds
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19h |
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You could also report ads that may be violating our advertising policies through this complaint form- goo.gl/g2Nx1q. Do let us know if you have any questions. -Anil (2)
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