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Dyson
@
Dyson
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We’re here to share news and updates about Dyson technology. Please tweet @AskDyson for customer support.
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Dyson
@Dyson
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25. tammik. |
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That's a very deep tweet, Chris. We can certainly approve of that feeling so thanks for sharing the good vibes with us.
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Dyson
@Dyson
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25. tammik. |
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Hello, thanks for your tweet. I'm sorry to hear that you're having issues with the battery life of your Dyson V6™ cordless. Please can you DM us with the full name and address that the machine is registered to as well as the machine's serial number? Many thanks, Jack Dyson UK twitter.com/messages/compo…
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Dyson
@Dyson
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23. tammik. |
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Hello Martin, I'm very sorry to hear this. Rest assured, we are happy to help. Please DM us with your contact details, including email, physical address and your V8's serial number. We will be very happy to assist you further with this. Best wishes, Kelly
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Dyson
@Dyson
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22. tammik. |
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And we’re still just getting started. To keep developing disruptive technology, we need the best minds. Join us: bit.ly/DysonCareers
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Dyson
@Dyson
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22. tammik. |
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Tech investments included a 750 acre, state-of-the-art automotive campus, a new modelling and prototyping centre, and new advanced battery labs in the UK. Plus the new Singapore Automotive Manufacturing Facility and expanded development centres in Malaysia and the Philippines.
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Dyson
@Dyson
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22. tammik. |
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Today we announced our 2018 highlights. We invested in our future technologies and products, including a new £200m campus at Hullavington, UK. Turnover grew 28% to £4.4bn and profits grew 33% to £1.1bn, driven by growing global demand. pic.twitter.com/T9dVSk8mrq
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Dyson
@Dyson
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22. tammik. |
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Hi there,
Thanks for your tweet. It's fantastic to see that your Dyson Airwrap™ styler is working so well!
If you have any questions about this product or any issues for that matter, please don't hesitate to send us a DM.
Many thanks,
Jack
Dyson UK twitter.com/messages/compo…
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Dyson
@Dyson
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22. tammik. |
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Hi Jenny, We have yet to receive a direct message from you with your contact details, if you'd like for us to look into the matter via this platform, we'll really need some information to work with. Alternatively, emailing [email protected] may give a quicker response. -Mira
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Dyson
@Dyson
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21. tammik. |
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Hi Sharon,
Thanks for your tweet. It's really nice to see that all members of the family are able to enjoy one of our Dyson Hot + Cool™ fan heaters.
If we can be of any assistance in the future, please feel free to get in touch.
Best wishes,
Jack
Dyson UK
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Dyson
@Dyson
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18. tammik. |
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Hi Nicola, thank you for your Tweet. So we can better assist you, please DM us with your email address, physical home address and the order number with the pending payment. We will be happy to look in to this for you. Best wishes, Kelly
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Dyson
@Dyson
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18. tammik. |
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Hello Emma, thanks for your Tweet. Our cordless machines have a 2-year warranty. We would be keen to help with your Dyson. Please DM us with your email, physical address and the machine's serial number. We will be more than happy to assist you with this. Best wishes, Kelly
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Dyson
@Dyson
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18. tammik. |
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Hi Chloe, thank you for your tweet. Unfortunately, we are not able to message you directly, Instead, please follow the link below to send us a DM. Please can you advise us if the full name and address as well as the serial number the machine is registered to? Many thanks, Jack twitter.com/messages/compo…
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Dyson
@Dyson
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16. tammik. |
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Hi there, thank you for your tweet. I'm sorry to hear that there's been an issue with your exchange. So we can look into this further, please can you provide us with the full name and address that the account is registered to via DM? Many thanks, Jack Dyson UK twitter.com/messages/compo…
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Dyson
@Dyson
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16. tammik. |
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Hi Danielle, thanks for your tweet. I'm so glad that you've had a good experience with our customer service team. It's great to hear feedback from our customers, especially when it's positive. If we can be of any further assistance in the future, please get in touch with us. Jack
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Dyson
@Dyson
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16. tammik. |
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This will provide stronger, more consistent power over time. We have made an active decision to not use interchangeable batteries. If we can be of any further assistance, please son't hesitate to get in touch. Many thanks, Jack Dyson UK
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Dyson
@Dyson
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16. tammik. |
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Hi Rachael, thanks for your tweet. We know that suction is one of the most important aspects of performance for our owners and extensive battery testing has shown us that batteries locked into the machine provide a more reliable electrical connection. 1/2
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Dyson
@Dyson
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16. tammik. |
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Unfortunately, there is no easy way to completely prevent it for an average consumer. I would recommend emptying the clear bin, washing the filters and wiping the machine with an anti-static wipe or similar product. Although not guaranteed, hopefully this will help. Thanks, Jack
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Dyson
@Dyson
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16. tammik. |
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If static charge builds up in the machine, a natural place for it to discharge is through the charge point, because this is made from metal and is more conductive than the handle, so it's easier for charge to transfer through it. 2/3
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Dyson
@Dyson
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16. tammik. |
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Hello, thanks for your tweet. Although what you experienced was unpleasant, it was actually a harmless static shock and not an electric shock from the mains supply. In your cleaner, static is created by fast moving particles rubbing against its plastic. 1/3
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Dyson
@Dyson
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16. tammik. |
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Hello,
Thank you for your tweet. We'd be happy to assit you. Would you please be able to DM us with details of the issue as well as the machine's serial number? We will also need the full name and address that the machine is registered to.
Thanks,
Jack
Dyson UK twitter.com/messages/compo…
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