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Great Northern
@
GNRailUK
UK
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Hello from Great Northern. Taking you into King's Cross/Moorgate. Here to help with all your journey information 24 hours a day.
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Great Northern
@GNRailUK
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33 sek. |
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On our new units it a climate control system which automatically adjusts based on a set target temperature and the conditions in the carriage. ^Alex
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Great Northern
@GNRailUK
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2 min. |
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Hi Lee, so sorry for the disruption. We are running a rail replacement service along the route to prevent gaps in service into London. Apologies again. ^Jack
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Great Northern
@GNRailUK
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3 min. |
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Hello Kate. Very sorry for any discomfort here. Can I take the 5/6 digit carriage number? This will likely be an issue fleet would need to resolve. ^Alex
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Great Northern
@GNRailUK
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7 min. |
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Hi there, this is due to short term amendments to the timetable in operation today meaning this service will not run. This isn't a permanent removal of service. Apologies for the disruption. ^Jack
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Great Northern
@GNRailUK
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9 min. |
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Hi Lee, we have had this reported, thanks for this. Apologies for the delay at Finsbury Park. ^Jack
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Great Northern
@GNRailUK
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10 min. |
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Hi there, it will indeed cover the bus. ^Jack
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Great Northern
@GNRailUK
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10 min. |
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Hi there. I can see this service is scheduled to call at Hitchin for 18:32. ^Alex
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Great Northern
@GNRailUK
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17 min. |
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⚠️ An amended timetable is currently in operation.
ℹ️ Disruption information 👉 greatnorthernrail.com/travel-informa…
🗺️ Plan your journey before you travel 👉 nationalrail.co.uk
Delay repay compensation 👉 greatnorthernrail.com/delayrepay pic.twitter.com/WFUbkHqhnf
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Great Northern
@GNRailUK
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20 min. |
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Apologies for the disruption. Please claim here- greatnorthernrail.com/delayrepay ^Neil
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Great Northern
@GNRailUK
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22 min. |
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Very sorry for the current disruption and the disruption this is causing you. We are working very hard to help provide a more stable and reliable service. ^Neil
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Great Northern
@GNRailUK
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23 min. |
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Hi Hannah. I can confirm this service is running, it should be with you at 17:09 at Biggleswade. ^Alex
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Great Northern
@GNRailUK
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24 min. |
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Hi Billy, this service will not run apologies for this. This is due to short term amendments to the timetable in operation today. The 1726 service will run. ^Jack
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Great Northern
@GNRailUK
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25 min. |
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The driver doesn't control the on board climate system and Neil has taken the necessary details to report the issue with the temperature direct to the fleet team who will then work on a fix. ^Alex
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Great Northern
@GNRailUK
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26 min. |
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Hi Jordan. While this amended timetable is in place I would advise using the National Rail app as some other apps aren't updating immediately after changes have taken place. ^Neil
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Great Northern
@GNRailUK
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29 min. |
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Hi Lee, so sorry about this. Are you able to locate the 6 digit carriage number by the doors so I can get this reported? ^Jack
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Great Northern
@GNRailUK
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30 min. |
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Can you please give me the 6 digit coach number (you can view this at the end of the carriage) and I will get this reported. ^Neil
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Great Northern
@GNRailUK
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38 min. |
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Hi Harry. If you head back to the ticket office they'll be able to assist with a replacement. ^Alex
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Great Northern
@GNRailUK
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49 min. |
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Very sorry Heather for the disruption. You can claim delay repay at the following link and you're welcome to spend it on whatever you want- greatnorthernrail.com/delayrepay ^Neil
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Great Northern
@GNRailUK
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1 t |
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Hi there, so sorry about this. We are trying to get a relief driver to the service now. ^Jack
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Great Northern
@GNRailUK
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1 t |
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Very sorry for the delay here Faye. ^Neil
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