IT & Technology Trends – InFocus Blog

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Big Data

Data Science: Identifying Variables That Might Be Better Predictors

By Bill Schmarzo December 21, 2016

I love the simplicity of the data science concepts as taught by the book “Moneyball.” Everyone wants to jump right into the real meaty, highly technical data science books. But I recommend to my students to start with the... READ MORE

Big Data

It’s Back: Telecom Merger Mania – The Top Ten Ways to Use Big Data in Mega Mergers

By Laddie Suk December 20, 2016

With AT&T’s announced merger with Time Warner, Verizon’s announced acquisition of Yahoo’s network business plus XO’s fiber network, Windstream’s plans to purchase Earthlink and CenturyLink’s announced purchase of Level 3, the Telecom Industry’s merger mania is back with a... READ MORE

Big Data

Big Data Model Maturity Discussion – What Are You Measuring?

By Bill Schmarzo December 19, 2016

“Maturity models” can be very useful. Every analyst firm and most vendors have created some sort of maturity model. Not only can a maturity model benchmark where you are with respect to your cohorts, but good maturity models also... READ MORE

Cloud

Enabling the Managed Cloud: Insights from Our First Off Premise Migration to Virtustream

By Michael Harding December 15, 2016

It’s the holiday season and that time of year where we get together with friends, family and loved ones. Big gatherings are common which are fun for some, stressful for others. My family has grown beyond the dining room... READ MORE

Big Data

The Search for Talented Data Experts: Advice for Managers / Hiring

By Jenny Beazley December 14, 2016

In an earlier blog post, I discussed the skill sets necessary for an individual to stand out in today’s Big Data job market. But what if you’re the one actually responsible for attracting, identifying and retaining the best analytics... READ MORE

Getting Started with IT Transformation

A Proven & Practical Approach

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Unlock Customer Intimacy Through Big Data

A practical approach to deliver a more personalized customer experience.

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Think Like a Data Scientist: Interactive Guide

How do data scientists utilize predictive and prescriptive analytics to create business value?

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It’s About the Omelet

By Barbara Robidoux December 12, 2016

When digital transformation is an imperative, why is as important as how. As we race into this wave of change called “digital transformation” it’s important to ask: How will this transformation amplify the value and relevance of our businesses... READ MORE

Big Data

What Defines Your “Most Valuable” Customers?

By Bill Schmarzo December 12, 2016

I hear it often; I need to acquire more customers like my “most valuable” customers. But what makes a customer “most valuable”? What are the characteristics and/or behaviors that make a customer “most valuable”? This simple question is anything... READ MORE

Service Excellence

3 Customer Experience Lessons Companies Should Consider this Holiday Shopping Season

By Nishita Roy December 8, 2016

For many, this time of year represents a time to shop for friends, family and ourselves. For the world’s top companies, this also represents a time to differentiate their brands to attract and win customers. But, not all selling... READ MORE