Direct Debit for the digital age
GoCardless is a simpler and smarter way to collect payments in the utilities sector.
Better customer experience
Transform the self-serve experience and enhance call centre channels to improve customer satisfaction.
Superior payment capabilities
Reduce your admin and get fewer payment errors with our cutting-edge Direct Debit technology.
Connected to your business
Turn payments into a competitive advantage by connecting Direct Debit to CRM and billing systems.
GoCardless powers Direct Debit payments for over 20,000 merchants
"GoCardless allows us to automate our entire customer Direct Debit collection, meaning we only deal with the exceptions. What's more, the integration between Junifer and GoCardless ensures customer records are updated automatically, so we know why a payment has failed and can communicate this back to our customers."
Simon Oscroft
Director, So Energy
"We wanted to give our members whatever payment options they most trusted and were the most convenient. GoCardless was the most simple, reliable and advanced Direct Debit system we found. The simplicity and ease of use and it's ability to be integrated into our other systems have been a real positive."
Hayden Wood & Amit Gudka
Co-Founders, Bulb Energy
Transform the customer experience
Self-service
Enable customers to set up and manage their Direct Debit online via desktop or mobile.
Customer service
Provides real-time information on payment status to ensure support can resolve calls as quickly as possible.
Flexible payments
Allow your customers to pay on the date and at the frequency that suits them.
Superior payment capabilities
Reduce admin
Payment files are automatically submitted to Bacs with reports available in real-time via your dashboard or API.
Reduce errors
Our real-time bank account validations and reachability checks significantly reduce mandate failure rates.
Optimised timings
The shorter 3 working day notification period allows flexible payments and ensures smart meter billing will be as accurate and timely as possible.
Connected to your business
Customer service
GoCardless integrates with CRM systems to provide actionable account information, enabling faster resolution to customer contacts.
Marketing
Enables integrated lifecycle campaigns based on payment data and customer behaviour.
Finance
Integrates with your billing system to reduce manual admin, payment errors and failures. Automatic reconciliation of payments against bills.
A smarter and easier way to take Direct Debit payments
Simple, modern API
Our modern API ensures integrating your systems with GoCardless is easy and painless.
Completely white-labelled
Your brand is at the forefront. Have complete control over payment pages and email notifications.
Simple migration
It's quick and easy to move all of your existing customers over
to GoCardless.
Want to learn more? Speak with our Direct Debit experts
GoCardless Ltd. 338-346 Goswell Road, London, EC1V 7LQ, United Kingdom
United Kingdom
