WARNING: Offering subscriptions is NO JOKE! If your subscription app goes down, you subscriptions stop running!
Not only does this app pack more features than any other subscription app, but Bold is Shopify's largest and fastest growing app development firm. If your subscription app goes down, so do your all your orders... We have the largest server environment, designed to handle traffic for Fortune 500 companies, SuperBowl commercials, you name it! When you use our app you'll get that too!
Why do we do all this? If you’re building your business around a subscription service, it’s absolutely crucial that you set it up properly and get the best advice possible. That's why we have Kevin! He's our subscription app specialist, and when you install the app he's YOUR subscription specialist! He'll spend time on the phone with you to personally make sure your subscription business takes off! Learn more about Kevin and this service we offer. (This is a free service. If you succeed, we succeed!
For some, other subscription apps couldn't handle their traffic spikes. For others, they just wanted all the extra features we offer, or the dedicated account manager to help get them setup. In fact, it's so common we do it on a daily basis. If you'd like to migrate from another subscription app, here's more info on that.
* This is a very long app listing (the app does a lot) But here's a short summary of it all.
The Recurring Orders app allows you to sell recurring products, or even an entire recurring cart, on your Shopify store. Customers simply select how often they want their order to recur, and then every month (or time period they select) the app automatically charges the customer's credit card and generates the order in your Shopify order admin. You don't have to worry about a thing, the app does it all for you and you can just process orders as normal!
You, and your customers, have full control over the orders by managing product quantities, updating credit card info, update addresses and even skipping orders if they're away on vacation. You, and your customers, will love it!
[VIDEO] Click here to watch an overview "Getting Started" video
Oh and yes, as the store owner you can apply a discount to any customer's subscription from your admin any time you like. Even after the order is placed. Yup, it's the only app that allows you to do that :-)
One of the most important features! When a customer is shopping on your store they will see an "Add to Cart" AND an "Add to Subscription" button on products. Customers DO NOT need to enter a credit card and address again! This drastically increases "subscription" conversions by making it easy for customers to just add products on an existing subscription without filling out all the shipping and payment info again. This will of course increase your bottom line too. :-) * (Customers must be logged in to your store and have an existing recurring order for this to work)
We built in an order management admin for your customers to be able to manage everything themselves. Once a customer makes a recurring order they can log in and manage everything, so they don't have to bug you to make changes! PLUS, your customers will LOVE the control they have over their own orders. Some of the things they can do are:
Yes we know, "fuller" is not a word ;-). In your "store owner" admin you can do everything your customers can do, and more! The main thing being the ability to change prices. If you need to change the price for one specific customer you can do that on their profile page.
Wouldn't it be nice to know what you need in stock to fill your upcoming subscriptions? Well thought so :-) Our exclusive inventory forecasting tool shows you want you'll need to have stock to fill your subscription orders for the the next 7, 30, 90 and 180 days. But that's not all, we also predict what you'll need on top of that based off your average sales.
So let's say you have 10 items scheduled to be shipped next month but on average you sell 3 a month. Our predicted inventory needed then would be 13. Oh, and well always shoot you an email too if you don't have enough inventory for the upcoming week or month. We got your back!
Getting subscriptions is cool, but keeping them subscribed is even cooler! We feature an amazing cancellation prevention tool that helps you keep your customers, even when they try to cancel! Depending why a customer wants to cancel, the app provides a matching incentive.
For example if a customer says it's too expensive: it offers a discount. Customer says they don't need it anymore: offers a free product swap, and many more scenarios! It's the ONLY subscription app that has this amazing feature, and it's been proven to keep 30% more of your customers that you might otherwise lose!
When you offer recurring orders on your store there are two main things you need to consider regarding product management. A - What happens if you delete a product in your Shopify admin? And, B - What happens if you change the price of a product on your store? Here's what we've done for you to be able handle these situations.
What happens if you delete a product in Shopify?
Hey, we're human and we forget things! If you delete a product in your Shopify store that's on existing recurring orders, the next time that order tries to generate it will get an error. So when you delete a product, that happens to be on a recurring order, you'll get a friendly email letting you know you need to deal with it. In the app there's a page dedicated to managing this, and you have two options there:
Option A) You can simply select a replacement product that will replace the deleted product on all existing subscriptions. When you do this you can choose to use the new product price, the old product's price, or even enter a new price all together!
Option B) You can simply remove that product from all subscriptions. If you have thousands of orders this can be very time consuming. So on your product management page you simply select to remove it, and it will update all orders for you!
What happens if you change the price of a product on Shopify?
If you change the price of a product on your Shopify store the price of that product on existing customer subscriptions will not change. Existing subscriptions will remain locked in at the price the customer purchased at. However, if you want to change the price of that product you can easily do so in the app. You can globally change the price to a new set fixed price, OR you can use our price modifier tool to increase or decrease the price a certain amount. This will be based off whatever the current price is on their order.
Whether you swap the product, delete the product, or make a price change, you can choose to have the app automatically email all the affected customers letting them know about the update. Pretty neat hey? :-)
Some of the automated emails you can choose to trigger are:
Stripe is a free payment gateway that anyone can sign up for in minutes. It is by far the best solution for recurring and subscription orders. If you don't already have an account you can create one here in 25 seconds.
We're happy to announce that it now also works with Braintree (a division of PayPal), Authorize.net, Beanstream, Braintree, CyberSource, WorldPay, CenPOS, Checkout V2, Checkout.com, Fat Zebra, MasterCard Internet Gateway Service, MiGS, Moneris US, Payflow Pro, Paymill, USA ePay!
Don't see one you're looking for? Let us know!
It wouldn't be cool if customers couldn't use coupon codes on "one-time" orders but now "recurring" orders. At least we didn't think so! To solve this we built a replica of the Shopify coupon engine into the app. Simply replicate your coupon codes in it and that code will then work on any type of order, recurring or one-time!
With recurring orders, declined transactions are bound to happen as credit cards will inevitably expire. This app helps take care of that for you! If a transaction is declined you and the customer both get an email. The customer can simply click a link to update their credit card number themselves, or if you want, you can update it from your backend as well. As well, at anytime you can always view all failed transactions to make sure you're not losing out on potential orders!
The recurring widget on the Product page and on the Cart page are 100% completely customizable. You have complete control over how it looks with some basic design controls to adjust fonts, background colors, borders etc. Plus, if you like, you can also inject any custom css you want and take full control!
All the wording on the front-end that your customers see is customizable. By default it's standard English words, but you can change it to any language you like, or even spice it up a bit it to match your store's "lingo". ;-)
The customer admin is where the customer logs in to to manage their existing subscription orders. The default styling works for most stores, but if you like you can customize everything about the way this page looks too!
There are three ways you can offer recurring products with this app. Maybe you want customers to be able to just buy one recurring product at a time, maybe you want them to make an entire cart recurring, or maybe you want them to be able to have a combination of both! You can do it all with this app. :-)
[DEMO] Example of Recurring Products
Click here for an example of a store that has the recurring options on the product. You'll notice you can have various subscriptions and frequencies in the cart at the same time!
[DEMO] Example of Recurring Cart
Click here for an example of a store that has the recurring options on the cart. Add some items to the cart and you'll see yow you can make the entire cart recurring.
When you offer recurring orders of any type on your Shopify store you should be aware that customers will use the app's checkout rather than Shopify's. This means you are relying on that app to stay up for customers to be able to place orders. If that app's servers go down, your customers can't check out. Nevermind your own traffic, there could be another store using that same app with a huge sale causing spikes in traffic which take down the checkout for everyone!
We (Bold) are Shopify's largest app developer and one of the reasons we have become so is by having the most robust server environment of any Shopify app. Our servers are hosted in better environments that most Fortune 500 companies. We have been featured in articles by Rackspace highlighting best practices and were featured at their annual company kick off this year! We utilize a managed cloud environment that can scale at a moment's notice, nullifying the chance of downtime due to traffic spikes. Whether it's your traffic spike, or some other store using the app, you will not go down with our app.
You bet! This app uses your regular products in the normal way they're used everyday. The only difference if an order is recurring is the app generates it every month rather than the customer. When it generates it though it becomes a regular order in your Shopify admin. So if your orders are getting pushed somewhere else it will do so whether it's a recurring order, or regular order.
This app fully integrates with your existing shipping settings. You don't need to do a thing! The only thing to note is that when you install the app sometimes it can take up to an hour to sync everything. For tax, unlike other apps we don't rely on a 3rd party. We built a fully integrated tax service that the app uses to ensure up to date rates.
We've got you covered! The app has a special "Scripts" box you can enter all your conversation and analytic tracking scripts into.
Yep there is. But not to worry, if you're not good with code we're happy to install it for you for free. :-) In the app there's a Help tab where you can click a button to request on of our experts to set it up for you.
Nope, they all tie into their existing account on your store. It's a beautiful thing. So customers will need to be logged in to make a recurring order, this is to tie it to their account. If they're not logged in they'll still see the recurring options but when they try to make a recurring order it will ask them to log in.
Given the amount of time spent on developing this app and all the features packed into it, the app should definitely be more than $19.99/month. However, we really wanted to make this affordable for everyone so we priced it at $19.99 with a 1% payment processing fee only on recurring orders. If a customer makes a normal "one-time" purchase there's no processing fee.
You bet! We cater to many large stores, even Fortune 500 companies! If you'll be doing high volumes of subscription orders we have enterprise pricing that does not have a 1% processing and is designed for large account. Click here for enterprise pricing. Not only do we have enterprise plans, we are the largest app company on Shopify with the most robust server environment designed to handle huge amounts of traffic with zero downtime. Don't trust your traffic and sales to smaller apps that risk going down when you need them most.
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Loyalty Points. The first TRUE loyalty points program for Shopify.
Memberships. Sell memberships to your store! VIP, custom access, member only etc.
Sales Manager for Shopify POS. Run AMAZING sales on Shopify POS.
Marketplace. Turn your store into a marketplace!
Recurring Orders. The #1 Shopify Subscription app! Offer recurring subscriptions to your products!
Order Manager. Custom statuses, merge orders, attach files and more!
Donation Manager. Accept one-time or RECURRING donations!
By the Measurement. Sell by area & custom size products. (L x W & more)
Social Autopilot (FREE). Put your Product and Blog social media on auto-pilot!
Returns & RMA Manager. The best way to manage returns on Shopify!
Custom Orders. Custom products, statuses & orders. A sales rep's dream!
Product Builder. Let your customers build their product!
Product Bundles. Create "Bundles" with discounts.
Quantity Breaks. Offer Bulk or Tiered pricing.
Sales Motivator. Increase your average order size!
Customer Specific Pricing - Different prices for different customers. VIP, Wholesale etc...
Product Options. The most powerful options app on Shopify!
Product Discount. Daily Deals, Flash Sales, Countdown Timers, Storewide & Bulk sales, and more!
Product Upsell. The #1 Shopify Upsell ap. Make more money!
Store & Dealer Locator. Add an interactive store locator with driving directions to your store.
Hello!
We, at moJJa, finally launched our underwear subscription - I mean who couldn't use fresh underwear each month?! And it's delivered to your mailbox :)
Working with the Bold Team was an absolute pleasure. I recall calling one Friday afternoon to inquire about the subscription app and the functionality. Within the following 4 weeks, moJJa was up and running. It was fairly straightforward from downloading the app, to adding the products and creating the subscription offering.
I had contacted the Bold Team a few times along the way and each interaction, be it over the phone or via email, was extremely successful where the staff was helpful and explained things well.
Now it's all about growing our base! If you, or anyone you know who, would enjoy receiving fresh, comfortable underwear to their mailbox, head on over to www.mojja.ca to get started!
Cheers,
moJJa Team
www.mojja.ca
@mojjagroup
Bold's Recurring Orders has revolutionized my business by enabling me to have a new and unique product for my customers! They have been thrilled by my new Collectors Series offering! I am able to offer a them unique collectable pieces made by me and shipped to them quarterly. It is a great mix of retail with the reliable sales of wholesale. This has been a huge shift in by business and has definitely brought in more consistent cash flow. Thanks!!!
My whole entire experience with Victoria Stephens has been fantastic!! I downloaded the app and she immediately emailed me asking how she could help to the multiple phone calls we've had where she has helped me shape this product to be perfect for my business/me and my customers. She has been great, kind, smart, and fun to work with! She has given me great insight with how best to work with the app within the ideas I had for my new product offering. I couldn't have done it without her. Thank you so very much Victoria!!
Also, Morgan did great with altering how my widget looks on the product page!! Intuitive design and quick support!
So far it seems to be working properly. I am waiting on a couple of issues to get fixed by support so that the subscription widget displays more neatly on my site. Also, for some reason the %off for pre-paying in advance does not display correctly to the customer when they select longer frequencies to obtain a lower discount. One of the other downsides is that customers have to leave their account on your website to go to an external site to manage their orders. Lastly, and the biggest reason I am giving a 3 star, is that it would be nice to have a simple function to charge the customer full price for the 1st subscription, and then give a nice discount for their 2nd and ongoing orders. This would help ween out a lot of those folks that just signup for the initial discount and then cancel a week later claiming they signed up by accident. If support pulls thru on those other two issues and they make the app a bit functional towards a variety of ways to setup, then I may bump my rating up a star or so... Overall though, I do see where this app is something I want to continue using because I have set my current orders up in a way that I think will bring good steady revenue, as I have had some success in the past with similar apps.
Always good stuff from Bold Apps!
Looks good so far.
Simple and easy to use, you can start selling subscriptions day 1, another great app from BOLD!
[email protected]
www.mysock.ca
Just launched the recurring payments online and we are already enjoying the benefits. Great app and great service from the Bold team.
Hope there is a way to pause and restart subscriptions.
We tested out one of the other main subscription apps, but Recurring Orders worked better for our needs. We required a large amount of customization and have been able to do 90% of what we want with Recurring Orders. And their support team is generally very helpful when we need it.
Brenden was helpful and they hit you over the head with customer service.
80% of our customers are recurring and we simply couldn't do it without these guys. Great App!