Why didn't I receive my email notification or verification email?
We're sorry to hear you missed a message from us! First, make sure your email address is accurately listed in your Airbnb account:
- Click your name in the top-right corner of airbnb.com
- Select Edit Profile
- Look for Email Address, make sure your address is correct, and update it if necessary
It's also possible your email provider mistakenly marked our emails as spam and sent them to your spam or junk folder. You can help avoid this by removing our messages from your spam list and adding [email protected], [email protected], and [email protected] to your personal email address book.