inContact
@inContact
Cloud contact center software leader with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals.
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Two Ears, One Mouth – And A Consolidated Agent Status? http://bit.ly/1OprO83 Enhance
#cctr efficiency by pushing work in real time.09:34 - 23. Mai 2016 · Details0 Retweets 0 Gefällt mir
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Stop by
@inContact booth #109! We want to see your best selfie. Enter to win a NEW selfie stick!#AIRS2016pic.twitter.com/O7JNBMEsyk
08:25 - 23. Mai 2016 · Details1 Retweet 0 Gefällt mir -
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Best Practices for Scheduling Scripts http://bit.ly/1XjbhJK Our friends at Frontline Services give best tips to configuring scripts safely
07:12 - 23. Mai 2016 · Details1 Retweet 0 Gefällt mir
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Two Ears, One Mouth – And A Consolidated Agent Status? http://bit.ly/1OprO83 Enhance
#cctr efficiency by pushing work in real time.09:34 - 21. Mai 2016 · Details1 Retweet 2 Gefällt mir
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BLOG: Take the Stage at ICUC 2016 http://bit.ly/1Wan91a Join us in Orlando to share your stories and real-world perspectives!
#ICUC1607:14 - 21. Mai 2016 · Details1 Retweet 1 Gefällt mir
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The Key to Performance Management Success http://bit.ly/1SMysMN Set effective goals to become a high-performing
#cctr! via@Patrick_SaaS13:00 - 20. Mai 2016 · Details1 Retweet 2 Gefällt mir
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We’re Joining
@NICE_Systems to Usher in a New Era in Customer Experience! Read more: http://bit.ly/27ICQ3U#cloud#CX11:27 - 20. Mai 2016 · Details5 Retweets 11 Gefällt mir
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Best Practices for Scheduling Scripts http://bit.ly/1XjbhJK Our friends at Frontline Services give best tips to configuring scripts safely
10:12 - 20. Mai 2016 · Details0 Retweets 0 Gefällt mir
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BLOG: Understanding the Importance of Station Timeout for Your Contact Center http://bit.ly/26Pz5JI From our friends at Frontline Services
08:15 - 20. Mai 2016 · Details0 Retweets 0 Gefällt mir
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5 Reasons Why Your
#CCtr Needs Speech Analytics http://bit.ly/1OlN9PE Gain customer insight & enhance QM processes via@Patrick_SaaS11:59 - 19. Mai 2016 · Details0 Retweets 2 Gefällt mir
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Two Ears, One Mouth – And A Consolidated Agent Status? http://bit.ly/1OprO83 Enhance
#cctr efficiency by pushing work in real time.09:34 - 19. Mai 2016 · Details0 Retweets 1 Gefällt mir
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BLOG: Take the Stage at ICUC 2016 http://bit.ly/1Wan91a Join us in Orlando to share your stories and real-world perspectives!
#ICUC1607:31 - 19. Mai 2016 · Details0 Retweets 0 Gefällt mir
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Two Ears, One Mouth – And A Consolidated Agent Status? http://bit.ly/1OprO83 Enhance
#cctr efficiency by pushing work in real time.07:12 - 18. Mai 2016 · Details0 Retweets 0 Gefällt mir
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The Key to Performance Management Success http://bit.ly/1SMysMN Set effective goals to become a high-performing
#cctr! via@Patrick_SaaS13:00 - 17. Mai 2016 · Details3 Retweets 3 Gefällt mir
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5 Reasons Why Your
#CCtr Needs Speech Analytics http://bit.ly/1OlN9PE Gain customer insight & enhance QM processes via@Patrick_SaaS11:59 - 17. Mai 2016 · Details2 Retweets 0 Gefällt mir
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Best Practices for Scheduling Scripts http://bit.ly/1XjbhJK Our friends at Frontline Services give best tips to configuring scripts safely
09:00 - 17. Mai 2016 · Details0 Retweets 1 Gefällt mir
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BLOG: Understanding the Importance of Station Timeout for Your Contact Center http://bit.ly/26Pz5JI From our friends at Frontline Services
08:15 - 17. Mai 2016 · Details0 Retweets 1 Gefällt mir
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Are you tracking the right
#cctr metrics? Here are 14 critical metrics that can help you achieve your goals.http://bit.ly/1nADltB12:59 - 16. Mai 2016 · Details2 Retweets 1 Gefällt mir
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Two Ears, One Mouth – And A Consolidated Agent Status? http://bit.ly/1OprO83 Enhance
#cctr efficiency by pushing work in real time.09:34 - 16. Mai 2016 · Details0 Retweets 0 Gefällt mir
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Personalized experiences that make customers say “Wow!” Attend our
@inContact lunch in Salt Lake City/Sandy on 6/9 -http://bit.ly/1OoYAeA14:02 - 13. Mai 2016 · Details2 Retweets 1 Gefällt mir
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BLOG: Take the Stage at ICUC 2016 http://bit.ly/1Wan91a Join us in Orlando to share your stories and real-world perspectives!
#ICUC1607:31 - 16. Mai 2016 · Details1 Retweet 1 Gefällt mir
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Two Ears, One Mouth – And A Consolidated Agent Status? http://bit.ly/1OprO83 Enhance
#cctr efficiency by pushing work in real time.09:34 - 15. Mai 2016 · Details0 Retweets 0 Gefällt mir
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5 Reasons Why Your
#CCtr Needs Speech Analytics http://bit.ly/1OlN9PE Gain customer insight & enhance QM processes via@Patrick_SaaS08:59 - 14. Mai 2016 · Details0 Retweets 0 Gefällt mir
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It's
#FeedbackFriday! "I would like to compliment Jonathan D. - he is very friendly, responsive, and knowledgeable!" http://bit.ly/1OpYDl70 Retweets 0 Gefällt mir -
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Two Ears, One Mouth – And A Consolidated Agent Status? http://bit.ly/1OprO83 Enhance
#cctr efficiency by pushing work in real time.09:34 - 13. Mai 2016 · Details0 Retweets 0 Gefällt mir
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BLOG: Take the Stage at ICUC 2016 http://bit.ly/1Wan91a Join us in Orlando to share your stories and real-world perspectives!
#ICUC1607:31 - 13. Mai 2016 · Details0 Retweets 0 Gefällt mir
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Are you tracking the right
#cctr metrics? Here are 14 critical metrics that can help you achieve your goals.http://bit.ly/1nADltB12:59 - 12. Mai 2016 · Details0 Retweets 1 Gefällt mir
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Last day to stop by
@inContact booth (#723) at#CCExpo16! Make sure you play Plinko for a chance to win a prize!pic.twitter.com/t3yNo8GQS0
10:51 - 12. Mai 2016 · Details0 Retweets 1 Gefällt mir -
Big statistic, almost evry aspect of
#cctr#tech can impact the speed 2 handle contacts quickly#icmi2016@inContactpic.twitter.com/DpH5ajjRqH
09:09 - 11. Mai 2016 · Details2 Retweets 5 Gefällt mir -
@inContact's@jlw8_ presenting, "Customer Expectations in a Multi-Channel World" at#CCExpo16.#ICMI#inContactpic.twitter.com/LjLAUGQRjb
10:42 - 11. Mai 2016 · Details1 Retweet 3 Gefällt mir -
ICMI call center week long beach!
#inContact#icmi2016@inContactpic.twitter.com/1PCyhC0gpw
10:48 - 11. Mai 2016 · Details1 Retweet 1 Gefällt mir -
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5 Reasons Why Your Contact Center Needs Speech Analytics http://www.incontact.com/blog/5-reasons-your-contact-center-needs-speech-analytics/ … via
@inContact#speechanalytics02:42 - 12. Mai 2016 · Details2 Retweets 4 Gefällt mir
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5 Reasons Why Your
#CCtr Needs Speech Analytics http://bit.ly/1OlN9PE Gain customer insight & enhance QM processes via@Patrick_SaaS08:59 - 12. Mai 2016 · Details0 Retweets 1 Gefällt mir
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Two Ears, One Mouth – And A Consolidated Agent Status? http://bit.ly/1OprO83 Enhance
#cctr efficiency by pushing work in real time.07:55 - 12. Mai 2016 · Details0 Retweets 0 Gefällt mir
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Stay for our presentation and you're automatically entered to win an Apple TV!
@CallCenterICMI@inContact#icmi2016pic.twitter.com/6yppoSgEJG
13:09 - 11. Mai 2016 · Details2 Retweets 5 Gefällt mir -
Great crowd and interactions at
@jlw8_ session at#CCExpo16! Customer Expectations in a Multi-Channel Worldpic.twitter.com/Pqw8nfHIVU
10:41 - 11. Mai 2016 · Details1 Retweet 8 Gefällt mir -
Visit
@inContact at booth #723 for a presentation and win an Apple TV!#CCExpo16#incontactpic.twitter.com/BpXqdXJS1C
10:24 - 11. Mai 2016 · Details4 Retweets 6 Gefällt mir -
Don't miss
@inContact's@jlw8_ present "Customer Expectations in a Multi-Channel World" today at#CCExpo16 from 10:15-10:40am PT.#cloud#CX0 Retweets 1 Gefällt mir -
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BLOG: Understanding the Importance of Station Timeout for Your Contact Center http://bit.ly/26Pz5JI From our friends at Frontline Services
07:30 - 11. Mai 2016 · Details0 Retweets 0 Gefällt mir
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Keeping Human Interactions in the Customer Experience http://bit.ly/26xCT2a Chat-bots are trending, but are you missing the human touch
12:59 - 10. Mai 2016 · Details1 Retweet 0 Gefällt mir
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5 Reasons Why Your
#CCtr Needs Speech Analytics http://bit.ly/1OlN9PE Gain customer insight & enhance QM processes via@Patrick_SaaS08:30 - 10. Mai 2016 · Details1 Retweet 2 Gefällt mir
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Find me in Long Beach this week for
#CCExpo16. Make sure you also stop by@inContact's booth (723) and demo our great#cloud#cctr software!1 Retweet 2 Gefällt mir -
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BLOG: Take the Stage at ICUC 2016 http://bit.ly/1Wan91a Join us in Orlando to share your stories and real-world perspectives!
#ICUC1607:31 - 10. Mai 2016 · Details0 Retweets 0 Gefällt mir
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The Key to Performance Management Success http://bit.ly/1SMysMN Set effective goals to become a high-performing
#cctr! via@Patrick_SaaS13:00 - 9. Mai 2016 · Details3 Retweets 3 Gefällt mir
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Attending
#CCExpo16 next week? Stop by booth #723 to chat w/@inContact experts & demo our#cloud#cctr solutions! http://bit.ly/23uuE2w2 Retweets 0 Gefällt mir -
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Looking for tips on how to start journey mapping your
#cctr? Learn how by using our simple mapping template! http://bit.ly/1RKiXoa#CX07:05 - 9. Mai 2016 · Details1 Retweet 0 Gefällt mir
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Attending
#CCExpo16 next week? Stop by booth #723 to chat w/@inContact experts & demo our#cloud#cctr solutions! http://bit.ly/23uuE2w2 Retweets 0 Gefällt mir -
It's
#FeedbackFriday@inContact! "I think Jeremy F. did a great job and provided a lot of extra information that will be very useful."0 Retweets 1 Gefällt mir -
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BLOG: Understanding the Importance of Station Timeout for Your Contact Center http://bit.ly/26Pz5JI From our friends at Frontline Services
08:15 - 6. Mai 2016 · Details0 Retweets 0 Gefällt mir
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inContact
Laura Fereres
Patrick Russell
MarinaKMitchell
Jenna Van Susteren
Paul Tessier