Feel free to contact me at any time during normal business hours (8am – 4pm EST), Monday through Friday. If your inquiry comes in after normal business hours you probably will not get a response until the next business day unless it is an emergency. I work hard, and want to play and rest just as hard, too.
All questions and concerns about active projects and those development projects within 30 days of launch should be posted as a new message item within Basecamp. It is the best place to keep all communication in one place.
If you have any questions or comments about payment processing or an invoice, please send a message through the SIX15 billing system. You may pay your outstanding invoice via check, money order, or online. If paying online, processing is secured via Stripe credit card handling.
SIX15 Solutions, LLC
124 Persimmon Dr.
Oxford MI 48371
1-248-429-9615
All questions or change requests for those websites supported by one of the retainer management packages should be submitted through the support application to best prioritize and manage requests.
If you’re not seeing what you expect in your SIX15-supported website, these quick fixes should get you back on track.
In order for SIX15 to properly determine what you’re experiencing, please click this link http://www.supportdetails.com/ and email it to [email protected]. SIX15 does not support any version of Internet Explorer less than version 9, or any version of Opera. Download Firefox, Safari, Chrome, or the latest version of Internet Explorer for the best possible Internet experience.
