My Sprint
Manage your account 24x7 on sprint.com/mysprint. Sign up or sign in today to find convenient solutions to account, device and billing questions.
Sprint Zone
Access the Sprint Zone application to analyze your device performance and find answers to common issues, right from your smartphone.
Ready Now
Obtain 1:1 device setup assistance or locate a workshop near you by making an appointment with one of our in-store experts at a Ready Now location.
Contact Us
Unable to find what you are looking for? To locate information on top transactions and frequently asked questions, click Contact Us
Phone Replacement Programs
Insurance Claims
If your phone has physical damage*, liquid damage, or was lost or stolen and you
are enrolled in Total Equipment Protection (TEP) or Equipment Replacement Program (ERP)
you may expedite the claim process by visiting
www.phoneclaim.com
to submit your claim request for a replacement phone.
* Physical damage includes, but not limited to, items such as cracked displays, broken flips, and damaged charging ports.