Business Process Management (BPM)
Business process management news, trends, analysis and practical advice
Can today’s IT shop satisfy business demands?
A look at key competencies for IT leaders and key actions to keep IT in line with business expectations
Digital transformation designed for the customer
Part business process redesign, part agile development, the new re-engineering is endless — just like customer demands. Here's how smart companies are learning to please customers one at a time, all of the time.
One crucial exercise for a healthy business
For those sitting at the top of any business, it takes knowledge and courage to master success and longevity. Here's an effective way to make your organization stand out among your competitors and your customers.
How managing change delivers satisfied customers
Successful IT shops are more effective and efficient when they pay attention to detail. Read why getting control over the volume and frequency of change keeps your customers satisfied.
The dirty secrets of project management revealed
Thousands of project managers are in a mad rush to push IT projects live on July 1. Why are PMs more than willing to go over budget than miss a deadline?
EnerNOC powers up BPM to automate a core business process
Bonitasoft business process management tool reduces errors, ensures process scalability.
Software AG hitches its cloud wagon to AWS
Software AG said Thursday that over the course of 2015 it will deploy its entire portfolio of cloud software on Amazon Web Services.
The secret to successful price exception for sales: Lots of bureaucracy
A new way of looking at sales compensation and strategy.
IT shops grapple with new healthcare codes for hurled turtles, fiery water skis
The OCD-10 medical coding system triples the number and length of codes hospitals and physicians use for billing as well as to describe diagnoses' and treatments. Two delays and billions of dollars later, the industry is still nervous...
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