Resolved -
The Form View counts are updating in a timely manner again. We do not yet have a specific ETA on when we'll process the jobs that were in the queue when the problems began, but we're planning to do it tonight or tomorrow morning.
May 17, 13:24 EDT
Update -
Form View counts are beginning to catch up. They should be fully caught up in the next 30 minutes to an hour.
May 17, 12:57 EDT
Monitoring -
Integrations and emails are running properly. There is currently a delay on the Form View counts updating, but we're working on that. Additionally, there were about 7400 jobs in the queue that we manually removed from the queue and will process manually later.
May 17, 12:41 EDT
Update -
Our engineers are working on a possible solution right now. We'll update this once it's been performed and we can verify.
May 17, 12:02 EDT
Investigating -
We're experiencing some issues with our background task server which will lead to deliverability issues for emails and some integrations. Additionally, this is putting additional strain on our application servers so there may be intermittent timeouts there as we're investigating the root cause.
May 17, 11:47 EDT