# Django 1.11.dev20170112000130 documentation

# Reporting bugs and requesting features

Important

Please report security issues only to security@djangoproject.com. This is a private list only open to long-time, highly trusted Django developers, and its archives are not public. For further details, please see our security policies.

Otherwise, before reporting a bug or requesting a new feature on the ticket tracker, consider these points:

- Check that someone hasn’t already filed the bug or feature request by searching or running custom queries in the ticket tracker.
- Don’t use the ticket system to ask support questions. Use the django-users list or the #django IRC channel for that.
- Don’t reopen issues that have been marked “wontfix” without finding consensus to do so on django-developers.
- Don’t use the ticket tracker for lengthy discussions, because they’re likely to get lost. If a particular ticket is controversial, please move the discussion to django-developers.

## Reporting bugs

Well-written bug reports are incredibly helpful. However, there’s a certain amount of overhead involved in working with any bug tracking system so your help in keeping our ticket tracker as useful as possible is appreciated. In particular:

- Do read the FAQ to see if your issue might be a well-known question.
- Do ask on django-users or #django first if you’re not sure if what you’re seeing is a bug.
- Do write complete, reproducible, specific bug reports. You must include a clear, concise description of the problem, and a set of instructions for replicating it. Add as much debug information as you can: code snippets, test cases, exception backtraces, screenshots, etc. A nice small test case is the best way to report a bug, as it gives us an easy way to confirm the bug quickly.
- Don’t post to django-developers just to announce that you have filed a bug report. All the tickets are mailed to another list, django-updates, which is tracked by developers and interested community members; we see them as they are filed.

To understand the lifecycle of your ticket once you have created it, refer to Triaging tickets.

## Reporting user interface bugs and features

If your bug or feature request touches on anything visual in nature, there are a few additional guidelines to follow:

- Include screenshots in your ticket which are the visual equivalent of a minimal testcase. Show off the issue, not the crazy customizations you’ve made to your browser.
- If the issue is difficult to show off using a still image, consider capturing a brief screencast. If your software permits it, capture only the relevant area of the screen.
- If you’re offering a patch which changes the look or behavior of Django’s UI, you must attach before and after screenshots/screencasts. Tickets lacking these are difficult for triagers to assess quickly.
- Screenshots don’t absolve you of other good reporting practices. Make sure to include URLs, code snippets, and step-by-step instructions on how to reproduce the behavior visible in the screenshots.
- Make sure to set the UI/UX flag on the ticket so interested parties can find your ticket.

## Requesting features

We’re always trying to make Django better, and your feature requests are a key part of that. Here are some tips on how to make a request most effectively:

- Make sure the feature actually requires changes in Django’s core. If your idea can be developed as an independent application or module — for instance, you want to support another database engine — we’ll probably suggest that you to develop it independently. Then, if your project gathers sufficient community support, we may consider it for inclusion in Django.
- First request the feature on the django-developers list, not in the ticket tracker. It’ll get read more closely if it’s on the mailing list. This is even more important for large-scale feature requests. We like to discuss any big changes to Django’s core on the mailing list before actually working on them.
- Describe clearly and concisely what the missing feature is and how you’d like to see it implemented. Include example code (non-functional is OK) if possible.
- Explain why you’d like the feature. In some cases this is obvious, but since Django is designed to help real developers get real work done, you’ll need to explain it, if it isn’t obvious why the feature would be useful.

If there’s a consensus agreement on the feature, then it’s appropriate to create a ticket. Include a link the discussion on django-developers in the ticket description.

As with most open-source projects, code talks. If you are willing to write the code for the feature yourself or, even better, if you’ve already written it, it’s much more likely to be accepted. Just fork Django on GitHub, create a feature branch, and show us your work!

See also: Documenting new features.

## How we make decisions

Whenever possible, we strive for a rough consensus. To that end, we’ll often have informal votes on django-developers about a feature. In these votes we follow the voting style invented by Apache and used on Python itself, where votes are given as +1, +0, -0, or -1. Roughly translated, these votes mean:

- +1: “I love the idea and I’m strongly committed to it.”
- +0: “Sounds OK to me.”
- -0: “I’m not thrilled, but I won’t stand in the way.”
- -1: “I strongly disagree and would be very unhappy to see the idea turn into reality.”

Although these votes on django-developers are informal, they’ll be taken very seriously. After a suitable voting period, if an obvious consensus arises we’ll follow the votes.

However, consensus is not always possible. If consensus cannot be reached, or if the discussion towards a consensus fizzles out without a concrete decision, the decision may be deferred to the technical board.

Internally, the technical board will use the same voting mechanism. A proposition will be considered carried if:

- There are at least three “+1” votes from members of the technical board.
- There is no “-1” vote from any member of the technical board.

Votes should be submitted within a week.

Since this process allows any technical board member to veto a proposal, a “-1” vote should be accompanied by an explanation of what it would take to convert that “-1” into at least a “+0”.

Votes on technical matters should be announced and held in public on the django-developers mailing list.