Gartner Blog Network

Category: 'Mobile' Blog Posts

from the Gartner Blog Network

A Magic Quadrant Parabasis

by Michael Maoz  |  May 4, 2016

The Magic Quadrant for the CRM Customer Engagement Center published this morning ( http://www.gartner.com/document/3306017 - for clients), and though I risk running afoul of the rules in Robert Hartwell Fiske's Dictionary of...

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R&D Cool Vendor Landscaping

by Michael Shanler  |  May 1, 2016

A few days ago, we released the R&D Cool Vendors list.   Similar to selecting the right plants for our yard, filtering the right technology-based vendors for this report required a...

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Cool Vendors in Life Science

by Michael Shanler  |  April 18, 2016

Allegra, Benadryl, Sudafed, Flonase, Claritin, Zyrtec, Tavist…. Why mention these drugs at this point in time?   Well…Spring is finally here.    Each season many of us spend some quality time with...

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Hey Pharma, Did you listen to Elon?

by Michael Shanler  |  April 3, 2016

The Tesla Model 3 was unveiled a few days ago.  There are already over 250,000 people plopping down $1,000 deposits to reserve a product they haven’t physically seen or touched...

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It Came to Me While Traveling: The Importance and Falsehood of Search

by Andrew White  |  April 1, 2016

I was sitting with with a client and I was helping them develop their information strategy.  Note that I did not say information management strategy but information strategy. An information...

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Addressing DevOps for Mobile App Development

by Jason Wong  |  March 18, 2016

DevOps is essential for modern application development and delivery, but leaders in mobile app development and IT operations must address the unique collaboration, testing, release, and analytics requirements of mobile...

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Who is teaching the CIO about empathy in process design?

by Michael Maoz  |  March 8, 2016

In a few hours from now I will publish new research on empathy in the design of customer processes. The piece explores empathy for the employee and empathy for the...

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“Accelerating R&D” Key Initiatives for Life Science Manufacturers 2016

by Michael Shanler  |  January 27, 2016

Before each calendar year begins, we put a lot of effort into outlining areas of research and how these areas align with strategic key initiatives (KIs).  The life science-related  KIs...

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Complex CRM Cloud deployments Have that familiar feeling of complexity

by Michael Maoz  |  January 25, 2016

This morning I was going over a fairly complex Business-to-Consumer customer support implementation of one of the many Cloud CRM providers. About five minutes into the review a catchy tune...

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NRF16: Digital Commerce Highs and Lows

by Kirsten Newbold  |  January 22, 2016

Virtual reality apartments, life-sized Wizard of Oz personalized displays and digitally enabled grocery stores all played into my experience at NRF this week. In just over two days of sessions,...

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