Customer Service Center
FOX, FX and National Geographic Live Streaming
Frequently Asked Questions
Signing in with your TV provider to watch FOX, FX, and National Geographic content
Frequently Asked Questions
- I have a Verizon TV account. Why can't I sign in anymore?
- I have a TV provider. Why can't I unlock episodes?
- How do I connect my TV provider account?
- I’m receiving a “User Not Authorized” error.
- I’m not seeing my TV provider listed when trying to connect my account.
- Can I watch episodes with my TV provider log in?
FOX, FX and National Geographic Content Questions
Frequently Asked Questions
- ★ What can I watch with out a TV provider?
- Where can I stream a show airing on National Geographic channel online?
- Where can I watch a show that airs on FX?
- How can I watch previous seasons of FOX, FX, or National Geographic shows?
- Do you have every episode from this season available for my favorite show?
- I have a question about the Preview Pass feature.
FOX, FX and National Geographic Mobile Devices
Frequently Asked Questions
- Why can’t I access full episodes on FOX.com, FXNetworks.com, or NationalGeographic.com on my smart phone or tablet browser?
- I am having trouble using the FOX NOW, FXNOW, or Nat Geo TV app on my iPad, iPhone, or iPod.
- I am having trouble using the FOX NOW, FXNOW, or Nat Geo TV app on my Android device or Kindle Fire.
- I am having trouble using the FOX NOW or FXNOW app on my Windows mobile device.
FOX, FX and National Geographic Connected Devices
Frequently Asked Questions
- I am having trouble using the FOX NOW or FXNOW app on my Amazon Fire TV/Fire Stick.
- I am having trouble using the FOX NOW, FXNOW, or Nat Geo TV app on my Xbox 360.
- I am having trouble using the FOX NOW, FXNOW, or Nat Geo TV app on my Xbox One.
- I am having trouble using the FOX NOW, FXNOW, or Nat Geo TV app on my Samsung device.
- I am having trouble using the FOX NOW, FXNOW, or Nat Geo app on my Apple TV.
- What does it mean to reset my DNS settings and how would I do that?