Embeddables & Web Widgets

Embeddables

Bring customer support directly to your customers

A better customer experience

Support shouldn’t be banished to the basement of customer experience. Embedding support where your customers are – across all channels, devices, and environments – reduces the effort required to get help and makes great customer service an integral part of the product.
Problems get solved faster with context

Customers shouldn’t have to do their own detective work when it comes to technical issues. Zendesk Embeddables automatically generate information about what device or version of the app was being used when the issue occurred. This puts you ahead of the curve and helps you quickly get to the root of support inquiries.
Give yourself room to grow

Embeddables reduce unnecessary back and forth by serving the right information at the right time in the right place. This combination of seamless customer service and a streamlined workflow makes support more efficient and frees up the resources businesses need to grow.

Help at your fingertips - Instead of forcing customers to hunt around or leave your website for help, the Web Widget is right there when they need it
Optimised for mobile - The Web Widget is designed to provide a simple user experience to complement mobile browsing
It speaks your language - Embeddables present the right language according to end user browser settings
The best of Zendesk - The Web Widget can serve any combination of a basic contact form, knowledge base search, or Zopim Live Chat
Get the widget
- Get the widget

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