Pantheon Operations
All Systems Operational
Customer Sites ? Operational
Dashboard ? Operational
Global CDN ? Operational
Spinup Operations ? Operational
Workflow Operations ? Operational
Support Tickets ? Operational
Support Chat ? Operational
Terminus Operations ? Operational
Site Certificate Provisioning Operational
Billing Operations ? Operational
Autopilot Operational
Git Operational
Front-End Sites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
Past Incidents
Feb 1, 2024

No incidents reported today.

Jan 31, 2024
Resolved - The issue has been successfully resolved. We have conducted comprehensive monitoring to ensure ongoing stability. We appreciate your understanding and patience throughout this resolution process.
Jan 31, 03:07 PST
Monitoring - A fix has been implemented and our team is now in the monitoring phase to ensure the stability and performance of our services.
Jan 31, 02:33 PST
Identified - We have currently identified an issue affecting our infrastructure, leading to intermittent 503 errors for some of our customers. This issue may result in temporary unavailability or degraded performance on websites.

Our team has prioritized this as a critical issue and is actively working towards a resolution. We are employing all necessary resources to address this problem promptly and efficiently.

Jan 31, 02:19 PST
Investigating - We have currently identified an issue affecting our infrastructure, leading to intermittent 503 errors for some of our customers. This issue may result in temporary unavailability or degraded performance on websites.

Our team has prioritized this as a critical issue and is actively working towards a resolution. We are employing all necessary resources to address this problem promptly and efficiently.

Jan 31, 02:13 PST
Jan 30, 2024

No incidents reported.

Jan 29, 2024

No incidents reported.

Jan 28, 2024

No incidents reported.

Jan 27, 2024

No incidents reported.

Jan 26, 2024

No incidents reported.

Jan 25, 2024
Resolved - The incident has been resolved. During the incident window affected workflows were working as expected but there was a visual bug on the dashboard preventing them from showing as updating.
Jan 25, 11:55 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 11:06 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 25, 10:58 PST
Investigating - We've observed console errors indicating unresponsive web socket operations, which may impact certain workflows. Rest assured, we're actively working on resolving this issue with the highest priority and will provide updates as soon as possible. Thank you for your patience and understanding.
Jan 25, 10:48 PST
Jan 24, 2024
Resolved - This incident has been resolved.
Jan 24, 13:10 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 12:31 PST
Update - We are continuing to test the recent fix applied.
Jan 24, 12:23 PST
Identified - We have identified an issue with the certificate provider and are working on testing a fix now.
Jan 24, 11:50 PST
Investigating - We're currently addressing an issue with SSL certificates that is impacting access to dashboard.pantheon.io and customer sites using the platform domain (like live-mysite.pantheonsite.io). This may result in security warnings or access difficulties.

Live sites with custom domains remain unaffected.

We're working on resolving this as quickly as possible and will keep you updated.

Jan 24, 11:15 PST
Jan 23, 2024

No incidents reported.

Jan 22, 2024

No incidents reported.

Jan 21, 2024

No incidents reported.

Jan 20, 2024

No incidents reported.

Jan 19, 2024

No incidents reported.

Jan 18, 2024

No incidents reported.