Where you start and what you focus on depends on what you already know and where you are in the development process of your Action. See a full list of what’s available in the menu in the upper left (click to expand each topic) or check out the topics below.
If you’re new to conversation design, then start with this brief introduction
Assess whether conversation design will supercharge your Action, making it more intuitive and efficient for users
Start with clear, well-researched requirements to avoid the need for major changes after design and development is completed
A persona is a design tool that helps you write conversations—learn how to create one for your Action
Write sample dialogs to informally experiment with and evaluate different design strategies
Make sure that you’re using a conversational style and following some basic copy editing rules by reviewing the style guide
For guidance on writing prompts and crafting fluid conversations, start by learning about all the conversational components that make up prompts
One poorly handled error can outweigh dozens of successful interactions, so learn how to get users back on track quickly and seamlessly
Get guidance on when and how to use cards, carousels, lists, and other visual components
For a tool that will let you build natural and rich conversational experiences, visit: dialogflow.com
