We get it. We're a software company and we know what it's like to get tickets from customers on a regular basis. We also know the importance of being able to respond to customers in a timely fashion.

That's why Rhino Support helpdesk software was designed to make the process of providing world-class support, drop-dead easy. It's fast, efficient and really easy to use.

Set up your account and try it out for 15 days (on us)... or read below for a quick overview.

One-Click Ticket Management

We pay attention to every click because we know when you're dealing with hundreds of tickets, every one counts.

Managing tickets with Rhino Support is fast, efficient and easy to use (for both you and your team). From the main control panel you'll be able to:

• View the ticket message by hovering over the subject.
• Quickly assign tickets to a user or department.
• View tickets by creation date or last activity.
• Mark as important, delete and so much more.

Set Up in Just a Few Minutes

There is no complicated "install" and you don't need a special server to use Rhino Support. It's a web-based solution that can be quickly integrated into your existing business a variety of ways.

Our setup wizard will walk you through the essentials so that you can get started right away. Then if you want to incorporate some other "bells and whistles," you can.

Within a few minutes you'll be able to:

• Add new support agents.
• Create new departments.
• Update company information.
• Display a floating "Support" tab to your site and more!

Streamlined Features

The focus of Rhino is to create a great experience for you and your customers. To do that, we got rid of features that weren't necessary and made the features that are necessary absolutely awesome.

Could managing a help desk actually be fun? (We like to think so!)

Rhino Support makes it easy for...

• Your customers to request help
  - Through Email or or Support Tickets
• Your customers to get live help
  - With Instant Live Chat
• Your customers to help themselves
  - By accessing your FAQ's in your Knowledge Base

Manage Multiple Websites

Every Rhino Support plan comes packed with a full feature set... including the "Solo" plan!

However, if you want to "biggie size" things, you can easily manage support for multiple websites (up to 5) right within the same account. This is perfect for companies that want to keep support for various product lines separate but don't necessarily want to create a whole new account.

Just be sure to select the Platinum plan, which comes with the innovative Multi-Site Manager.

Our philosophy is "simplicity and efficiency" because when you're dealing with dozens to hundreds of support tickets a day, you want a system that makes it easy to respond.

That's why we painstakingly review every component to ensure that each one makes the system either faster or easier to use.