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Learning Resources

Cumulative Feature Overview Tools

Cumulative Feature Overview Tools allow you to easily see what features have been added to products in various releases.

Oracle University Training for Oracle Utilities

Oracle University provides an extensive training curriculum to enable your implementation and use of Oracle Utilities products.

Oracle Utilities User Productivity Kit Pre-built Content

Oracle Utilities provides pre-built UPK content for the following products:

Note:This list will be updated as additional Oracle Utilities UPK pre-built content modules are released.

Click here to learn more about Oracle User Productivity Kit.

Articles and White Papers

This section lists technical articles and white papers for Oracle Utilities products. Click the product name to display available documents; to close a list, click the product name again or click [x].

	Oracle Utilities Application Framework
	Oracle Utilities Mobile Workforce Management
	Oracle Real-Time Scheduler

[x] Oracle Utilities Application Framework White Papers

Notes:

The Oracle Utilities Application Framework white papers are available from the My Oracle Support Knowledge Base. The white papers are provided as attachments to Knowledge Base articles. To download a white paper, click the KB Article link and find the PDF listed in the Attachments section.

ConfigLab Design Guidelines [KB Article: 559880.1]
This white paper outlines how to design and implement a data management solution using the ConfigLab facility. This white paper currently only applies to the following products:
- Oracle Utilities Customer Care and Billing
- Oracle Enterprise Taxation Management
- Oracle Enterprise Taxation and Policy Management
Technical Best Practices for Oracle Utilities Application Framework Based Products [KB Article: 560367.1]

This white paper summarizes common technical best practices used by partners, implementation teams, and customers.
Installing OUAF Natively on Oracle WebLogic [KB Article: 1544969.1]

A white paper on installation of OUAF on Oracle WebLogic Application Server.
Performance Troubleshooting Guideline Series [KB Article: 560382.1]
A set of white papers on tracking performance at each tier in the framework. The individual white papers are as follows:
- Concepts - General Concepts and Performance Troubleshooting processes
- Client Troubleshooting - General troubleshooting of the browser client with common issues and resolutions.
- Network Troubleshooting - General troubleshooting of the network with common issues and resolutions.
- Web Application Server Troubleshooting - General troubleshooting of the Web Application Server with common issues and resolutions.
- Server Troubleshooting - General troubleshooting of the Operating system with common issues and resolutions.
- Database Troubleshooting - General troubleshooting of the database with common issues and resolutions.
- Batch Troubleshooting - General troubleshooting of the background processing component of the product with common issues and resolutions.
Software Configuration Management Series [KB Article: 560401.1]
A set of white papers on how to manage customization (code and data) using the tools provided with the framework. The individual white papers are as follows:
- Concepts - General concepts and introduction.
- Environment Management - Principles and techniques for creating and managing environments.
- Version Management - Integration of Version control and version management of configuration items.
- Release Management - Packaging configuration items into a release.
- Distribution - Distribution and installation of releases across environments
- Change Management - Generic change management processes for product implementations.
- Status Accounting - Status reporting techniques using product facilities.
- Defect Management - Generic defect management processes for product implementations.
- Implementing Single Fixes - Discussion on the single fix architecture and how to use it in an implementation.
- Implementing Service Packs - Discussion on the service packs and how to use them in an implementation.
- Implementing Upgrades - Discussion on the upgrade process and common techniques for minimizing the impact of upgrades.
Oracle Utilities Application Framework Security Overview [KB Article: 773473.1]

A white paper summarizing the security facilities in the framework. Now includes references to other Oracle security products supported.
LDAP Integration for Oracle Utilities Application Framework based products [KB Article: 774783.1]

A generic white paper summarizing how to integrate an external LDAP based security repository with the framework.
Oracle Utilities Application Framework Integration Overview [KB Article: 789060.1]

A white paper summarizing all the various common integration techniques used with the product (with case studies).
Single Sign On Integration for Oracle Utilities Application Framework based products [KB Article: 799912.1]

A white paper outlining a generic process for integrating an SSO product with the framework.
Oracle Utilities Application Framework Architecture Guidelines [KB Article: 807068.1]

This white paper outlines the different variations of architecture that can be considered. Each variation will include advice on configuration and other considerations.
Batch Best Practices for Oracle Utilities Application Framework based products [KB Article: 836362.1]

This white paper outlines the common and best practices implemented by sites all over the world.
Technical Best Practices V1 Addendum [KB Article: 856854.1]

Addendum to Technical Best Practices for Oracle Utilities Customer Care And Billing V1.x only.
XAI Best Practices [KB Article: 942074.1]

This white paper outlines the common integration tasks and best practices for the Web Services Integration provided by the Oracle Utilities Application Framework.
Oracle Identity Manager Integration Overview [KB Article: 970785.1]

This white paper outlines the principals of the prebuilt intergration between Oracle Utilities Application Framework Based Products and Oracle Identity Manager used to provision user and user group security information. For Fw4.x customers use white paper 1375600.1 instead.
Production Environment Configuration Guidelines [KB Article: 1068958.1]

A white paper outlining common production level settings for the products based upon benchmarks and customer feedback.
What's New In Oracle Utilities Application Framework V4? [KB Article: 1177265.1]

A white paper outlining the major changes to the framework since Oracle Utilities Application Framework V2.2.
Database Vault Integration [KB Article: 1290700.1]

A white paper outlining the Database Vault Integration solution provided with Oracle Utilities Application Framework V4.1.0 and above.
BI Publisher Guidelines for Oracle Utilities Application Framework [KB Article: 1299732.1]

A white paper outlining the interface between BI Publisher and the Oracle Utilities Application Framework
Oracle SOA Suite Integration with Oracle Utilities Application Framework based products [KB Article: 1308161.1]

This white paper outlines common design patterns and guidelines for using Oracle SOA Suite with Oracle Utilities Application Framework based products.
MPL Best Practices Oracle Utilities Application Framework [KB Article: 1308165.1]
This is a guidelines white paper for products shipping with the Multi-Purpose Listener. This white paper currently only applies to the following products:
- Oracle Utilities Customer Care and Billing
- Oracle Enterprise Taxation Management
- Oracle Enterprise Taxation and Policy Management
Oracle WebLogic JMS Integration with the Oracle Utilities Application Framework [KB Article: 1308181.1]

This white paper covers the native integration between Oracle WebLogic JMS with Oracle Utilities Application Framework using the new Message Driven Bean functionality and real time JMS adapters.
Oracle WebLogic Clustering for Oracle Utilities Application Framework [KB Article: 1334558.1]

This white paper covers process for implementing clustering using Oracle WebLogic for Oracle Utilities Application Framework based products.
IBM WebSphere Clustering for Oracle Utilities Application Framework [KB Article: 1359369.1]

This white paper covers process for implementing clustering using IBM WebSphere for Oracle Utilities Application Framework based products
Oracle Identity Management Suite Integration with the Oracle Utilities Application Framework [KB Article: 1375600.1]

This white paper covers the integration between Oracle Utilities Application Framework and Oracle Identity Management Suite components such as Oracle Identity Manager, Oracle Access Manager, Oracle Adaptive Access Manager, Oracle Internet Directory and Oracle Virtual Directory.
Advanced Security for the Oracle Utilities Application Framework [KB Article: 1375615.1]

This white paper covers common security requirements and how to meet those requirements using Oracle Utilities Application Framework native security facilities, security provided with the J2EE Web Application and/or facilities available in Oracle Identity Management Suite.
Implementing Oracle Exadata with Oracle Utilities Customer Care and Billing [KB Article: 1486886.1]

This white paper covers some advice when implementing Oracle ExaData for Oracle Utilities Customer Care And Billing.
Oracle Utilities Application FW Available Service Packs [KB Article: 878212.1]

This entry outlines ALL the service packs available for the Oracle Utilities Application Framework.
Certification Matrix for Oracle Utilities Products [KB Article: 1454143.1]

This entry outlines the software certifications for all the Oracle Utilities products.
Oracle Application Management Pack for Oracle Utilities Overview [KB Article: 1474435.1]

This white paper covers the Oracle Application Management Pack for Oracle Utilities. This is a pack for Oracle Enterprise Manager.
Configuration Migration Assistant Overview Oracle Utilities Application Framework [KB Article: 1506830.1]

This white paper covers the Configuration Migration Assistant available for Oracle Utilities Application Framework V4.2.0.0.0
Integration Reference Solutions Oracle Utilities Application Framework [KB Article: 1506855.1]

This white paper covers the various Oracle technologies you can use with the Oracle Utilities Application