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You are here: Home > Returns > Return Policy > What is your return policy?

What is your return policy?

Published 06/28/2013 12:00 PM   |    Updated 08/04/2016 02:01 PM

Return Policy

Our Return Process is simple and hassle free. You can return your merchandise to our warehouse up to 365 days from your item's ship date. 

Returns must be in original condition, unworn/unused with original tags and labels.

Your return item(s) will be inspected upon arrival before your refund is processed. Once we receive the returned merchandise, we will credit your account within 10 business days. You will receive a confirmation email once this is completed. Original shipping charges are not included in the refunded price. Based on your financial institution, it can take up to 2 to 10 business days to reflect on your account statement once your refund is processed. 

If your order was shipped within the United States, you can iniate a return at any time by visiting our Returns Center.

- Simply login with the email address used to place the order as well as the order number containing the items you wish to return. If you do not have your order number, please select the box marked "I don't remember my Order ID".

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- Click "Start A Return" and follow the appropriate steps to complete your return.

If you are returning a purchase outside of the United States, please review our International Return Policy.

Important Information
 
  • If items are returned after our 365 day return policy, we will not be able to accept your return and will donate your merchandise to a charity of our choice. A merchandise credit or refund will not be credited to your account.
  • Customized and Game Used items are final sale and cannot be returned. If a customized item is returned, we will not be able to accept the return and will donate your merchandise to a charity of our choice.
  • If an item is returned to us in error (order not placed on our site), we will ship your merchandise back to you.
  • Manufacturer Direct Items have a different return policy, for more information please visit Manufacturer Direct Returns.
  • Please review our other return instructions for Damaged or Incorrect items.
  • If you are looking to return a gift you received, please review our Gift Return answer for more information.
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We are unable to respond back to feedback submitted through this form. If you have a question about an order or need assistance in another area, please Email Us.


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