Help on using Digital's websites
Help and support
Help
- Help and support
- Email us
- Contact details
- Directions
- Help for journalists
- Help for strategy clients
- Help for training participants
- Help for case study partners
- Help for research partners
- Help for suppliers
- Help for contributors
- Help for republishing content
- Help for charity partners
- Help for jobseekers
- Technical help desk
- About your data
- Code of conduct
- Terms and conditions
- Website status
- Site map
Consultancy and research
Contact Digital
How do I contact Digital? Where can I find press announcements?
Help for case study partners
Submit your digital marketing case studies to our case study library.
Help for charity partners
We believe CSR should be part of every firm's agenda, and whether it's cash donations or management time, every firm has something to offer. See our Corporate Social Responsibility policy, read about previous projects we've worked on and find out how to work with us.
Help for contributors
Guidelines and instructions for people who want to contribute to Digital Intelligence.
Help for jobseekers
Here at Digital we're always on the lookout for smart talent. We work hard, we really change the way our clients think and behave, we give you flexibility, and the opportunity to work with some of the best people in the industry. See what openings we currently have and how to apply.
Help for journalists
Support for journalists including press releases, quotes, soundbites and editor's notes.
Help for research partners
Find out how to become a research partner and use Digital Intelligence to share your research findings.
Help for strategy clients
Information and resources for brands and agencies working on current projects.
Help for suppliers
As a small business we believe in a clear and fair relationship with our suppliers. See out Digital's Suppliers' Charter.
Help for training participants
Frequently asked questions about the Digital Training Academy
- Partnership projects with the Digital Training Academy
- How does Digital Training Academy work?
- What are the levels of the Academies?
- How can we get more copies of the Digital Training Academy prospectus? Is this available as a printed brochure?
- Is Digital Intelligence available to our staff as a part of the Digital's training programme?
- Can I see the materials you send to our participants before the mailing is done?
- How can I buy books that you recommend?
- What equipment do we need at a Digital event?
- Do you have a glossary of Internet terms?
- Needing more resources after training?
- Do we publish a syllabus breakdown for the event in advance?
- Will we release training materials electronically?
Help for webcasts
Information and support for people attending our conference call dial-ins and webcasts.
Technical help desk
Can't access a page? Having other technical problems?
- Technical problems?
- What is the current status for access and performance on Digital’s servers, Digital Workspaces, and Digital Training Academy Classrooms?
- Web pages not displaying correctly?
- I can't get into my Digital Classroom or Digital Workspace
- I can't download a file
- Locked downloads?
- Not receiving our materials?
- I can't access properly on my Blackberry or PDA
- Has one of our pages been reported as phishing?
- My web browser seems to get stuck loading a page and refreshes continuously
- New problems we have not covered?
Terms and conditions
See our Terms of Use, and data protection policy.
Not finding what you want? Just ask.
There are thousands of documents across our network of websites, but many are restricted to specific clients. As a strategy and training team we've spent a decade thinking of ways to help firms be smarter in the digital networked economy. If you don't find what you're looking for, then why not ask?
Please email us at [email protected] and we will get back to you as soon as we can.