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The Bloomberg Professional software is not available for MAC platforms. However, Bloomberg Anywhere does support MAC platforms and is available to all Bloomberg Anywhere subscribers. For a complete list of supported Operating Systems, along with Microsoft Office information, view the Software Compatibility Matrix.
Access the Bloomberg Professional software from the Downloads section.
The Bloomberg Professional software will automatically update while the application is running. Progress can be monitored by running the UPGR function on the Bloomberg Professional terminal. A manual upgrade can be performed by downloading the upgrade software from the Downloads section.
A full reinstallation of the Bloomberg Professional service software can be performed by downloading and clicking the “New Installation” file from the Downloads section.
The Bloomberg Professional service software can be uninstalled from the Control Panel or by executing the ‘Uninstall Bloomberg’ shortcut found in ‘Start Menu\Programs\Bloomberg’ Program group and following the onscreen prompts.
An Access Key should only be required for a new installation of a Bloomberg Professional terminal subscription. The key can be obtained from your installations representative and requires an order number. All other actions can be performed from the CONN menu and selecting the appropriate tab based on your license. Bloomberg Anywhere subscribers, those who use biometric authentication to log into the Bloomberg application, should use the ‘Access Point’ tab and Bloomberg terminal users should use the ‘Serial Number’ tab. In both cases, follow the onscreen prompts to automatically complete the installation.
Any Bloomberg Anywhere subscriber in possession of their registered B-Unit can access their Bloomberg Professional service on any internet enabled desktop via Bloomberg Anywhere.
If preferred, the software can also be downloaded onto a Windows computer via the Downloads section.
For the most comprehensive view of the software version, run the UPGR function on the Bloomberg Professional terminal. Alternatively, right-click any Bloomberg window and select ‘Software Version’.
The installation will typically take 10 to 15 minutes depending on the performance of the workstation.
Bloomberg recommends that its customers run the current version of software at all times. We release a new version of the software on a monthly basis and will automatically update with no action needed from the user. Should you wish to manually update your software, please download the appropriate file(s) from the Downloads section.
Bloomberg expires older versions of software on the 1st of every even month. The automatic update feature means that most users are not impacted by this process. Three weeks prior to the expiration of older versions, any Terminal in danger of being expired will be alerted upon login. They are presented with a full screen notice page, giving appropriate steps to ensure they see no disruption to their service.
The ‘New Installation’ package (sotrtmmddyyyy.exe) supports the unattended or silent install switch (/s). This feature also supports customized installation settings via a configuration file (setup.blp). A copy of this file, with further detailed information on its usage, can be found in the temp directory of an existing terminal. Further instructions can be found on the Bloomberg Silent Installation Setup document.
Please run the ‘Bloomberg API Diagnostics’ tool and use the ‘Repair’ feature to correct this problem. First close Excel, then go to Start -> Programs -> Bloomberg -> API Environment Diagnostics and click RUN. When complete, click on REPAIR to fix any errors. If issue remains, please contact Customer Support or run the CTOC function on your Bloomberg terminal to request a callback.
This indicates that the Office Tools add-in has detected some errors with the installation. Run the ‘Bloomberg API Diagnostics’ tool as administrator, where possible, and use the ‘Repair’ feature to correct this problem.
First close Excel, then go to Start -> Programs -> Bloomberg -> API Environment Diagnostics and click RUN.
This means your Window’s profile does not have the correct rights set up to run the Bloomberg software. With assistance from your system administrator, run SetPermissions.exe, or manually grant read and write access to the locations mentioned on the Minimum File and Registry Rights document.
Check that your PC meets the specifications on the Software Compatibility Matrix. If this is the case, right-click on the downloaded installation file, and select Properties – Compatibility and change to your Operating System.
These software components are only installed if the workstation does not have the corresponding native Microsoft .NET Framework software installed. In the case that both native Microsoft versions (3.5 SP1 and 4) are not present, only the private v3.5 SP1 component will be installed during the initial installation. The installation file (bnetupd.exe) for the private v4 version will be copied to the \blp\wintrv directory for installation at a later date.
We are unable to provide spare B-UNITs to individuals. A spare keyboard can be obtained but an additional charge will apply. Please reach out to 24×7 Global Customer Support for further assistance.
Equipment can be replaced by running PRTL ‹GO› on the Bloomberg Professional terminal. Alternatively, you can also reach out to 24×7 Global Customer Support for assistance with obtaining replacement equipment.
Please visit the following link to view our recommended workstation requirements. You may also visit BBPC function from your Bloomberg Terminal.
For Freeboard\Seaboard keyboard please follow these steps:
For Bloomberg keyboard 4 (Starboard) please follow these steps:
For Bloomberg Keyboard 3 (Freeboard\Centerboard) please follow these steps:
For Bloomberg keyboard 4 (Starboard) please follow these steps:
Note: Self-powered devices are powered by their own AC adapters. The keyboard cannot be powered by a bus-powered USB hub or bus-powered USB KVM switchbox.
The keyboard is powered via USB and must be plugged directly into a PC USB port, a self-powered USB hub or a self-powered USB KVM switchbox. Self-powered devices are powered by their own AC adapters. The keyboard cannot be powered by a bus-powered USB hub or bus-powered USB KVM switchbox.
All the Bloomberg keyboards are delivered with the latest firmware installed. If you need further assistance please contact Bloomberg Technical Support.
No, the Bloomberg keyboard 4 (Starboard) uses standard Windows USB drivers and is just a plug and play device.
The USB specification limits the length of a cable between USB 2.0 devices to 5 meters (or about 16 feet). In order to go beyond these limits our clients will need to use self-powered USB hubs, self-powered USB active extension cables or self-powered USB over Ethernet products that meet the requirements as advised on Bloomberg keyboard 4 (Starboard).
To see if the Bloomberg keyboard 3 (Freeboard\Seaboard) is selected as your default sound playback device, please follow these instructions:
If the Bloomberg keyboard 4 (Starboard) is selected as your default sound playback device, please follow these instructions:
Note: Because the Bloomberg keyboard 4 (Starboard) is a plug and play device with no stand-alone drivers, the playback device in windows will show as “USB Audio” and not specifically defined as a Bloomberg keyboard. If there are multiple USB sound playback devices connected, one would need to browse the list carefully and ensure the Starboard keyboard is selected.
Yes. If you have access to one of your registered Telephone devices in Bloomberg, you can request a validation code to be sent to you as an alternative temporary authentication method.
Please use your B-Unit to log into Bloomberg, which will automatically detect your battery is low and direct you to our “Low Battery B-Unit Swap” page. Simply follow the onscreen instruction to arrange replacement. Alternatively, you can run PRTL function on a Bloomberg terminal, or contact our 24×7 Global Customer Support to obtain a replacement.
Please follow the instructions that appear on the B-Unit site,
or by running BA function on your terminal for both B-Unit and Bloomberg keyboard. If you need to change your enrollment you will need to contact Customer Support.
If the screen is blank, try disconnecting and reconnecting to your power source. If the Flat Panel is green or discolored, please make sure all cables are plugged in securely. For more detailed information for your specific Bloomberg flat panel, please run the function BBPC on the Bloomberg Professional terminal and select Option 2 for ‘Workstation Requirements’. If you continue to experience issues, please contact our 24×7 Global Customer Support.
B-Unit devices should be held approximately 1 inch or 3 centimeters from the computer screen while syncing. For further information, please visit the B-Unit site.
Please visit the mobile download site from your mobile device’s browser to download and install the latest Bloomberg Anywhere App. You will be able to download the App directly or get re-directed to the respective application store for your device.
For a full list of functionality on mobile devices, please run MOBI function on the Bloomberg Professional terminal and select your device platform.
No, however once you log into Bloomberg Professional service on a mobile device, the Bloomberg Professional terminal will lock. You may return to your restored Bloomberg session by reconfirming your password on the lock screen.
Important: Logging into the Terminal Mode on Bloomberg Anywhere for iPad will log off your Bloomberg Professional terminal session.
iPhone/Android:
BlackBerry 10:
A token code is a six-digit number that will allow you to log into your Bloomberg Anywhere application on your mobile device.
For older B-Units (B-Unit or B-Unit 2): Press and hold the power button on your B-Unit until ‘Token Mode’ is displayed and release the power button immediately or the B-Unit will go into reset mode. Place your finger and type the six-digit code provided into your mobile device.
For B-Unit 3: Press the power button shortly to turn on the device and swipe your finger across the sensor when asked to “Swipe to verify”. After successful authentication, the token code will be displayed on the screen above the progress bar. Type the six-digit code provided into your mobile device.
Alternatively, you can visit MOBI on the Bloomberg Professional terminal, select Option 30 and click on “Generate a B-Unit token” at the bottom right hand side to generate a token to login on your mobile device. The token needs to be used once to login within 24 hours but is valid like a token from the B-Unit once it is successfully used to login.
The B-Unit is required for mobile devices when additional security is needed. The most common scenarios are if you update your mobile software, another Bloomberg Anywhere user logs into your mobile device, or you are logging into a same type of mobile device. However, in order to access “Terminal Mode” on your iPad, you will always need your B-Unit.
In order to get to the Terminal view of Bloomberg Anywhere on your iPad, you can select the double screen terminal icon from the Bloomberg menu at the lower right within the app. You will need your B-Unit to access Terminal Mode. Please see our functionality guide by running IPAD function on the Bloomberg Professional terminal for further instructions.
If you are a Bloomberg Anywhere subscriber, you have the ability to download the Bloomberg software on any mobile device. Please visit the mobile download site from your mobile device’s browser to download and install the latest Bloomberg Anywhere App. You can simultaneously log onto a BlackBerry device, an iPhone or Android phone and an iPad or Android tablet.
You will only have access to real-time data on one device at a time. For further information, please contact 24×7 Global Customer Support.
Important note: In order to get your free subscription, you must have logged on to the Bloomberg Anywhere iPad application at least once.
Download Bloomberg Businessweek+ from the App Store.
A full list of supported mobile devices can be found on the mobile download site.
Please contact our 24×7 Global Customer Support and we will assist you right away.
Please see our Transport and Security document.
Dedicated Bloomberg circuits provide a reliable managed connection to the Bloomberg private network. If you’re interested in further information, please contact your Installations Coordinator by running the function BREP function on your Bloomberg Professional terminal, who can answer further questions about Bloomberg circuits.
View port requirements.