Salesforce
360 - WOR
- 360-degree customer view
- age of the customer
- Apex Connector Framework
- Aura framework
- Chatter (Salesforce Chatter)
- collaborative CRM
- contextual marketing
- cross-sell
- customer experience management (CEM or CXM)
- customer journey map
- Customer Life Cycle
- customer relationship analysis (CRA)
- customer segmentation
- customer service chat (CSC)
- customer valuation
- database of record (DBOR)
- FinancialForce.com
- Force.com
- gamification
- Heroku
- Hosted CRM
- IoT Cloud (Salesforce IoT Cloud)
- lead scoring
- location-based marketing (LBM)
- marketing automation
- marketing-qualified lead (MQL)
- multichannel marketing
- online customer community
- Pardot
- partner relationship management (PRM)
- personalization
- predictive analytics
- sales cycle
- sales funnel
- sales-qualified lead (SQL)
- Salesforce App Cloud
- Salesforce AppExchange
- Salesforce Commerce Cloud
- Salesforce Community Cloud (Community Cloud)
- Salesforce Customer Success Platform
- Salesforce Data.com
- Salesforce Dreamforce conference
- Salesforce DX
- Salesforce Einstein
- Salesforce Engage
- Salesforce Health Cloud
- Salesforce IdeaExchange
- Salesforce Journey Builder
- Salesforce Knowledge Sidebar
- Salesforce Marketing Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Service Console
- Salesforce Solution Architect
- Salesforce Trailhead
- Salesforce Wave Analytics (Analytics Cloud)
- Salesforce Work.com
- Salesforce.com
- Salesforce1 Platform
- SalesforceIQ
- SAP Financial Supply Chain Management (...
- SAP MII (SAP Manufacturing Integration ...
- Scratch
- smarketing (sales and marketing alignment)
- social CRM
- Thunder (Salesforce Thunder)
- viral marketing
- virtual agent (intelligent virtual ...
- Visualforce
- Workforce management (WFM) software
- workforce optimization (WFO) software