Samsung Premium Care

Infinitely protected

Samsung Premium Care has you covered, from setup and troubleshooting to repairs and replacements. It comes with a team of Samsung experts who come to you¹, and when you enroll, you get one month free.²

Infinitely protected

Samsung Premium Care has you covered, from setup and troubleshooting to repairs and replacements. It comes with a team of Samsung experts who come to you¹, and when you enroll, you get one month free.²

Samsung Premium Care for your Galaxy S8

Experts that come to you.

Get the best, in-person support for whatever you may need. Set up your phone and learn about all the amazing things it can do with a Samsung expert from HelloTech. Or get a replacement
hand-delivered from our partners at DISH.

Experts that come to you.

Get the best, in-person support for whatever you may need. Set up your phone and learn about all the amazing things it can do with a Samsung expert from HelloTech. Or get a replacement
hand-delivered from our partners at DISH.

In-Person Support

Schedule an in-person session right where you are.

Premium Protection

Consider yourself covered for accidents and damage.

Extended Warranty

Get a warranty that lasts as long as your phone.³

Monthly Payments

Pay as you go. Get what you need.

Samsung Galaxy S8

Whatever happens to your phone, we’ll take care of it.

When it comes to accidents and damaged devices, consider yourself covered. With an extended warranty and accidental damage coverage, you get continued protection. So whether you need troubleshooting, a repair, or a replacement, it's on us.³

Support comes in all shapes and sizes.

In addition to in-person sessions, here are all the ways we're here to help.

Support comes in all shapes and sizes.

In addition to in-person sessions, here are all the ways we're here to help.

Phone

Get support 24/7 by calling 866-371-9501.

Online Chat

Live chat with a Samsung expert.

Video Chat

Talk face-to-face 7 days a week in the Samsung+ app, from 8 am – 11 pm EST.

Twitter

Get answers in 140 characters.

Facebook

Ask us for help on Facebook.

Community

Ask questions and get answers from other Samsung customers.

Enroll in Samsung Premium Care and get one month free.²

Get in-person support, coverage for accidents and damage, an extended warranty and a replacement phone if you need one. All for $11.99 a month with one month free.

Enroll in Samsung Premium Care and get one month free.²

Get in-person support, coverage for accidents and damage, an extended warranty and a replacement phone if you need one. All for $11.99 a month with one month free.


¹Limitations apply; visit http://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions.

²Premium Care is free for the first month. Samsung pays for Premium Care during this period. After the first month, you will be billed $11.99 per month. For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.

³An extended warranty is a service contract that covers repair costs but is not an extension of the manufacturer’s warranty.  

⁴Max. 1 in-home visit per calendar month. Onboarding service does not include repairs.