Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime. But when a network issue does arise, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our team. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email [email protected] for assistance.

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New Datacenter: Dubai Jul 15, 00:00-00:15 UTC
As part of Fastly’s global network expansion, we’re excited to let you know that we will be adding a Dubai, United Arab Emirates (FJR) point of presence (POP) to Fastly's network next month.

Traffic served by our Dubai POP will be aggregated into our Asia region for billing and stats purposes. We expect that some traffic currently served by our POPs in Europe will shift to Dubai, so some customers may see an increase in their bills. Fastly’s standard billing rates are located at https://www.fastly.com/pricing.

If you’d like to opt out of the new Dubai region or discuss additional options, please contact [email protected]
Posted on Jun 9, 01:42 UTC
Past Incidents
Jun 14, 2016

No incidents reported today.

Jun 13, 2016

No incidents reported.

Jun 12, 2016

No incidents reported.

Jun 11, 2016

No incidents reported.

Jun 10, 2016

No incidents reported.

Jun 9, 2016

No incidents reported.

Jun 8, 2016
Resolved - This incident has been resolved.
Jun 8, 16:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 8, 16:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 8, 15:46 UTC
Investigating - We are currently investigating an incident affecting the availability of app.fastly.com and our API. CDN, streaming logs, and other services are unaffected.
Jun 8, 15:12 UTC
Jun 7, 2016
Resolved - This incident has been resolved.
Jun 7, 20:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 7, 20:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 7, 20:00 UTC
Investigating - We're currently investigating performance reports in SJC. All other services and sites are unaffected.
Jun 7, 19:59 UTC
Jun 6, 2016

No incidents reported.

Jun 5, 2016

No incidents reported.

Jun 4, 2016

No incidents reported.

Jun 3, 2016

No incidents reported.

Jun 2, 2016
Resolved - This incident has been resolved.
Jun 2, 18:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 18:44 UTC
Investigating - We are currently investigating an incident affecting the availability of app.fastly.com and our API. CDN, logging, and other services are unaffected.
Jun 2, 18:39 UTC
Jun 1, 2016

No incidents reported.

May 31, 2016

No incidents reported.