ICANN Portfolio Management System
As part of ICANN’s transparency and accountability mechanisms, ICANN has been sharing a regular snapshot of the Project Portfolio Management System with the community since January 2013, providing visibility into ICANN's workload, progress and status of projects underway. This is just one of ICANN’s performance reporting mechanisms amongst others, including the Quarterly Stakeholder Calls and the KPI Beta Dashboard anticipated to launch on 20 August.
ICANN's work is guided by the Strategic Plan and Five-Year Operating Plan which were developed by the community with staff, and organized in a hierarchy of Objectives, Goals, Portfolios, and Projects.
We are updating ICANN Project Portfolio System to reflect the FY16 Operating Plan and Budget structure, which now has five objectives. The details of each level can be found by clicking on each level of the hierarchy.
Objectives
Core foundational strategies upon which goals are based
Goals
Desired deliverables to meet organization-wide objectives
Portfolios
Cross-functional work undertaken in support of goals to fulfill core deliverables and services
Projects
A temporary endeavor that has a defined beginning and end and a specific set of deliverables.
Objectives
Objectives are the highest level of the ICANN work plan, and the responsibility of the ICANN President. The status information for each Objective reflects the status of the component portfolios and projects within that Objective.
1. Evolve and further globalize ICANN
In order to meet the needs of the changing global landscape, ICANN will continue to evolve its multistakeholder processes and structures—both face-to-face and online—to enable: broad, inclusive, multilingual, engagement; new forms of participatory, consensus-based decision making; and globalized and regionalized institutional frameworks to support such enhanced functions.
See Details2. Support a healthy, stable and resilient unique identifier ecosystem
The growing and evolving unique identifier industry is operating within a changing landscape. ICANN will engage stakeholders to help support and plan for the industry’s evolution and empower a global and responsible industry that fosters growth and innovation.
See Details3. Advance organizational, technological and operational excellence
ICANN seeks to mature our organization—to improve the skillsets, processes, and technologies through which we operate to deliver services to the ICANN community and the public. We seek to develop a greater ability to meet the speed and scale of innovation happening around us and deliver with excellence in everything we do.
See Details4. Promote ICANN’s role and multistakeholder approach
We strive to clarify the linkages and frameworks that underlie ICANN’s responsibilities in the current Internet ecosystem. We commit to developing ways to maintain and enhance ICANN’s stewardship in an evolving ecosystem. We pledge to cultivate thought leadership on ways in which ICANN can serve a complex set of Internet constituencies. We also commit to strengthening relationships with members of this evolving ecosystem to achieve our shared goals and serve the public interest. By extension of this effort, and without seeking to expand its role and mandate, ICANN commits to contributing to creating greater role clarity for the entire Internet governance ecosystem. We see opportunity for the ecosystem to be stronger together through greater cooperation and coordination. In this, we pledge open, transparent communications to foster a single, open, global Internet for worldwide benefit.
See Details5. Develop and implement a global public interest framework bounded by ICANN's mission
ICANN seeks to develop a public interest framework for promoting the global public interest in the coordination of the Internet’s unique identifier systems and in furtherance of ICANN’s mission. The framework will clarify ICANN’s roles, objectives and milestones in promoting the public interest through capacity building, and increasing the base of internationally diverse, knowledgeable, and engaged ICANN stakeholders.
See DetailsLast Updated: May 24, 2016 - 14:53
Objectives with Goals
Each Objective is divided into Goals, which are overseen by a member of the ICANN executive staff. You can see all the Objectives with their Goals here. Each Goal is composed of several Portfolios of individual Projects. Click the name of a Portfolio to see more details, or visit the page listing All Current Projects.
Objective: 1. Evolve and further globalize ICANN
Goal: 1.1 Further globalize and regionalize ICANN functions
For FY16 we will focus on the following activities that work towards further globalizing and regionalizing ICANN functions: 1. Integrate global and regional communications strategies. 2. Comprehensive regional engagement plans and strategies covering most ICANN regions and functional community areas. 3. Further distribute ICANN functions at hub offices.
Sally Costerton, Shepherd
Portfolios
Goal: 1.2 Bring ICANN to the world by creating a balanced and proactive approach to regional engagement with stakeholders
For FY16 we will focus on the following activities that work towards bringing ICANN to the world by creating a balanced and proactive approach to regional engagement with stakeholders: 1. Implement Global Stakeholder Engagement (GSE) web tools for supporting stakeholder engagement activities at regional and local level. 2. Examine effectiveness of regional strategies launched in FY13-14.
Sally Costerton, Shepherd
Portfolios
Goal: 1.3 Evolve policy development and governance processes, structures and meetings to be more accountable, inclusive, efficient, effective and responsive
For FY16 we will focus on the following activities that work towards evolving policy development and governance processes, structures and meetings to be more accountable, inclusive, efficient, effective and responsive: 1. The goal is to ensure that the policy development and decision-making processes are open, transparent, inclusive and legitimate. Ongoing efforts are directed at greater inclusion by diverse global stakeholders; additional online tools and mechanisms for participation; and SO/AC structures evolving to increase Community efficiencies and effectiveness in ICANN processes and activities.
David Olive, Shepherd
Portfolios
Objective: 2. Support a healthy, stable and resilient unique identifier ecosystem
Goal: 2.1 Foster and coordinate a healthy, secure, stable, and resilient identifier ecosystem
For FY16 we will focus on the following activities that work towards fostering and coordinating a healthy, secure, stable, and resilient identifier ecosystem: 1. Develop and achieve community approval of all DNS/Unique Identifiers health metrics. 2. Develop and achieve community approval of the Stability and Resiliency Exercises specified. 3. Develop and achieve community approval of the ICANN legitimacy survey designed 4. Collaborate with community to reduce gap of IPv6 and DNSSEC deployment by 5% year over year (YoY). 5. Develop and achieve community approval of the Identifier registration data access/update system requirements specified
Akram Atallah, Shepherd
Portfolios
Goal: 2.2 Proactively plan for changes in the use of unique identifiers, and develop technology roadmaps to help guide ICANN activities
For FY16 we will focus on the following activities that work towards proactively planning for changes in the use of unique identifiers and develop technology roadmaps to help guide ICANN activities: 1. Department fully staffed. 2. Draft Technology Roadmap developed. 3. Relationships with protocol/technology development organizations enhanced. 4. Ratio of registered DN to active IP addresses base lined. 5. Ratio of registered DN to internet users regionally and globally base lined.
David Conrad, Shepherd
Portfolios
Goal: 2.3 Support the evolution of domain name marketplace to be robust, stable and trusted
For FY16 we will focus on the following activities that work towards supporting the evolution of domain name marketplace to be robust, stable and trusted: 1. Multistakeholder Satisfaction Survey baseline completed. 2. Baseline of Domain Name industry segments defined. We will measure our success in achieving these goals by: Developing a Domain Name Marketplace Trust Index including dimensions of: • Robustness • Stability • Trust • Confidence in ICANN
Akram Atallah, Shepherd
Portfolios
Objective: 3. Advance organizational, technological and operational excellence
Goal: 3.1 Ensure ICANN’s long-term financial accountability, stability and sustainability
For FY16 we will focus on the following activities that work towards ICANN’s long-term financial accountability, stability and sustainability: 1. Refine the FY15 model – financial framework, roadmap, targets and metrics - with target to achieve within three years the foundation for Key Success Factors (KSFs) (outcome) supported by adequate system advancement in place. 2. Align with budget availability and IT system implementation roadmap. 3. Review and obtain approval by Board, staff and stakeholders.
Susanna Bennett, Shepherd
Portfolios
Goal: 3.2 Ensure structured coordination of ICANN’s technical resources
For FY16 we will focus on the following activities that work towards ensuring structured coordination of ICANN’s technical resources: 1. Develop and socialize a suite of uptime metrics for IT Services. 2. Define, divide and socialize IT services into a 3-tier classification. 3. Define, socialize and adopt a baseline Lean Process Capability metric for IANA functions. 4. Measure and record a baseline for the IANA functions.
Ashwin Rangan, Shepherd
Portfolios
Goal: 3.3 Develop a globally diverse culture of knowledge and expertise available to ICANN’s Board, staff and stakeholders
For FY16 we will focus on the following activities that work towards Developing a globally diverse culture of knowledge and expertise available to ICANN’s Board, staff and stakeholders.ICANN’s long-term financial accountability, stability and sustainability: 1. Build on the FY15 achievements related to this goal KSFs (outcome). 2. Complete 1st internal EFQM radar evaluation & assessment of key areas of focus, identify gaps and developed mitigation/ improvement roadmap. 3. Identify benchmark organizations and derive key benchmarking metrics.
Susanna Bennett, Shepherd
Portfolios
Objective: 4. Promote ICANN’s role and multistakeholder approach
Goal: 4.1 Encourage engagement with the existing Internet governance ecosystem at national, regional and international levels
For FY16 we will focus on the following activities that work towards encouraging engagement with the existing Internet governance ecosystem at national, regional and international levels: 1. Increase % participation rates from documented baseline established in FY 2015. 2. Increase # national Internet governance multistakeholder approaches over baseline established in 2015.
Tarek Kamel, Shepherd
Portfolios
Goal: 4.2 Clarify the role of governments in ICANN and work with them to their commitment to supporting the global Internet ecosystem
For FY16 we will focus on the following activities that work towards clarifying the role of governments in ICANN and work with them to strengthen their commitment to supporting the global Internet ecosystem: 1. Increase in # of # of communities (government, private sector and civil society) willing to have a national multistakeholder distributed Internet Governance approach over baseline established in FY 2015. 2. Baseline determination completed to map existing entities within the Internet governance ecosystem and their posture toward ICANN and the multistakeholder approach to Internet governance
Tarek Kamel, Shepherd
Portfolios
Goal: 4.3 Participate in the evolution of a global, trusted, inclusive multistakeholder Internet governance ecosystem that addresses Internet issues
For FY16 we will focus on the following activities that work towards participating in the evolution of a global, trusted, inclusive multistakeholder Internet governance ecosystem that addresses Internet issues: 1. Increase in # of partnerships and agreements with respective Internet organizations and regional and national multistakeholder IG structures over baseline established in FY 2015.
Tarek Kamel, Shepherd
Portfolios
Goal: 4.4 Promote role clarity and establish mechanisms to increase trust within ecosystem rooted in the public interest
For FY16 we will focus on the following activities that work towards promoting role clarity and establish mechanisms to increase trust within the ecosystem rooted in the public interest: 1. Assess current practices and documentation. 2. Identify and propose best practices. 3. Propose measurements and benchmarks.
Allen Grogan, Shepherd
Portfolios
Objective: 5. Develop and implement a global public interest framework bounded by ICANN's mission
Goal: 5.1 Act as a steward of the public interest
For FY16 we will focus on the following activities that work towards acting as a steward of the public interest: 1. In order to ensure that ICANN is acting within its global public interest mandate, ICANN will seek to create framework to assist the decision-makers, policy–making bodies and advisory committees to align their work to the global public interest purpose.
John Jeffrey, Shepherd
Portfolios
Goal: 5.2 Promote ethics, transparency and accountability across the ICANN community
For FY16 we will focus on the following activities that work towards promoting ethics, transparency and accountability across the ICANN community: 1. In order to ensure that ICANN is acting within its global public interest mandate, ICANN will seek to create and publish revised Accountability and Ethical Framework and develop baseline metrics to measure to demonstrate impact on organization.
Theresa Swinehart, Shepherd
Portfolios
Goal: 5.3 Empower current and new stakeholders to fully participate in ICANN activities
For FY16 we will focus on the following activities that work towards empowering current and new stakeholders to fully participate in ICANN activities: 1. Create the tools to facilitate engagement and participation with focus on areas defined by regional needs through specific and measurable public responsibility programs.
Nora Abusitta, Shepherd
Portfolios
Status Key:
- On Target - Project dates are on track to meet the estimated planned completion date
- At Risk - Project dates are at risk of tracking behind the estimated planned completion date
- In Trouble - Project dates are tracking past the estimated planned completion date
- Complete - Project is completed
(Status is measured against estimated planned completion dates)
- Description – a detailed definition of the scope of work
- Shepherd – executive who is primarily responsible for collecting and communicating cross-functional performance relevant to that work at ICANN
- Timeline – target date designated for completion or, for ongoing work for the current fiscal year (e.g. FY13T3)
- Metric – description of quantifiable measurement(s) of success
- Priority – indicates level of priority within the fiscal year (e.g. Urgent, High, Normal and Low)
- Dependencies – resource or activity that is a critical path to the successful timely for completion of the work
- Stakeholders – parties who are either interested or impacted by the work
ICANN transitioned to this centralized Portfolio Management System in January 2013. Work is still ongoing to develop consistency and uniformity to the system.
Information found in the ICANN Portfolio Management System will be continually updated. The Portfolio Management System is an information source for informal reference only.
It should not be used as an official source of information about ICANN or its work.