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CRM Featured News

Apttus Announces New Solutions at its Accelerate 2016 Conference
The company prominently featured the Apttus Intelligent Cloud and Apttus E-Commerce solution.
Posted 13 Apr 2016

Pegasystems Acquires Robotic Automation Software Provider OpenSpan
The acquisition brings together robotics, analytics, and case management to enable more productive contact center employees. (Featured on SmartCustomerService.com.)
Posted 12 Apr 2016

33Across Joins Oracle's Data Cloud to Help Marketers Hone Campaigns
The vendor enriches Oracle's Audience Data Marketplace with more than 200 segments.
Posted 12 Apr 2016

Vonage Brings gUnify Connector to the Oracle Cloud Marketplace
The gUnify Connector aims to give cloud-dependent companies streamlined client management.
Posted 11 Apr 2016

More CRM Featured News | View by Topic Center

May 23-25, 2016
Omni Shoreham Washington DC

Want to learn more about the 2016 event?
Check out this brief video and get a flavor for
what CRM Evolution 2016 is all about and
why you need to be there!

For more information and to register, click here.

Viewpoints (Web Exclusives)

Will European Customers Trust You With Their Data?

Complying with EU security guidelines now can help build customer trust—and give you a leg up on competitors.

Great Sales Managers Need to Be a Great Coaches, Too

Focusing on numbers and processes is important, but don't forget to cultivate your talent.

5 Ways to Perfect Your In-Store Pickup Program

Making the transition to omnichannel means that retailers need to get their back-end processes in order.

More Viewpoints...

CRM Magazine, April 2016

Subscribe | Current Issue | Past Issues

New Marketing Automation Hits the Mark
Mobile and social media offerings enable organizations to have more targeted interactions

Unified Agent Desktops Connect Reps to Essential Apps
A single interface that houses all of the information an agent could need will increase productivity and efficiency

Customer Success Management Comes of Age
Ensuring that clients are getting the most out of what companies have to offer is key in today's as-a-service, subscription economy

Across the Wire

Lotame Partners with Kantar Shopcom
Posted 13 Apr 2016

Unmetric integrates Promoted Post Detection with Analyze
Posted 13 Apr 2016

Livefyre Integrates with OpenText Experience Suite
Posted 13 Apr 2016

ConnectAndSell Launches the Sales Velocity Framework
Posted 13 Apr 2016

Basis Technology Delivers Cloud-Based Text Analytics
Posted 12 Apr 2016

More CRM Across the Wire

CRM Web Events

April 20: The Journey to Better Sales Analytics at UpCounsel

April 27: 4 Big Data Strategies You Can’t do Without

May 04: The Indispensable Guide to Omnichannel Support

More Web Events...